[Hiring] Director of GBS Transformation @Sowelo Consulting

Role Description

As a Director of GBS Transformation, you will be responsible for leading high-impact client engagements and driving practice growth. Reporting to the Managing Director, this senior executive advisor will guide C-suite leaders on organizational design, evaluating GBS, Shared Services, and outsourcing strategies. You will leverage deep expertise in sourcing advisory, vendor governance, and risk-mitigated enterprise transformation to steer complex programs from strategic roadmap design through to full implementation and benefits realization.

• Lead the design, benchmarking, and implementation of global GBS, Shared Services, and Global Process Ownership (GPO) frameworks.
• Conduct maturity reviews, financial baselining, and opportunity assessments to build high-yield business cases and transformation roadmaps.
• Structure service management frameworks, accountability metrics, and continuous improvement models that optimize service quality.
• Advise clients on captive, hybrid, and outsourced delivery models across corporate functions (Finance, HR, Procurement, IT).
• Drive end-to-end RFP/RFI lifecycles, global location strategy assessments, commercial due diligence, and contract negotiations.
• Design retained organization models and partner frameworks to maximize third-party value, contract renewals, and supplier transitions.
• Lead multi-functional, international transformation programs and complex shared services migrations while mitigating delivery risks.
• Establish Transformation Management Offices (TMOs) to monitor budgets, track timelines, and guarantee full benefits realization.
• Orchestrate business process redesign and automation initiatives (ERP, workflow, digital platforms) to optimize efficiency and compliance.
• Act as a trusted independent advisor, facilitating executive workshops, steering committees, and strategic decision-making sessions.
• Spearhead consulting proposal development, RFP responses, and account growth strategies to expand practice market share.
• Contribute to corporate thought leadership and mentor consultants to foster team capabilities and institutional knowledge.

Qualifications

• Ability to travel occasionally.
• 15+ years of experience across tier-one consulting, GBS, Shared Services, sourcing advisory, and enterprise-wide transformation environments.
• Proven track record designing and deploying global GBS, captive, outsourced, and hybrid operating models across corporate functions (Finance, HR, IT, Procurement).
• Demonstrated success leading multi-country, cross-functional transition and transformation programs from feasibility through to stabilization.
• Expert in supplier selection, commercial contract negotiations, location strategy, and third-party vendor governance frameworks.
• Accomplished in managing board-level stakeholders, facilitating executive alignment, and driving consulting business development and sales.
• Supported by relevant professional qualifications (e.g., MBA, PMP/Prince2, Lean Six Sigma, or financial certifications).

Requirements

• Development of team capabilities, mentorship of junior consultants.
• Positive executive stakeholder feedback and long-term partnership retention.
• Increased consulting revenue through proactive business development and account expansion.

Benefits

• Permanent contract collaboration.
• Occasional business travels.
• Fully remote work in a stable, multinational company located in the UK working with the latest technologies.
• Opportunity for self-development while working in a flexible schedule while maintaining a healthy work-life balance.