[Hiring] Director of Enterprise Applications @INW: Innovations in Nutrition and Wellness

Role Description

The Director of Enterprise Applications is responsible for the ownership, stability, lifecycle, and continuous improvement of INW’s enterprise business applications, including ERP, LIMS, QMS, and other core business platforms. This role serves as the primary technology owner for assigned enterprise applications and partners closely with Operations, Supply Chain, Quality, Finance, and divisional leadership to ensure systems effectively support business processes and operational requirements.

The Director will lead major application initiatives, establish strong application governance and ownership, reduce unsupported and unmanaged system risk, and drive projects through implementation and business adoption. This is a business-facing leadership role requiring both strong enterprise application expertise and a practical understanding of manufacturing processes.

Qualifications

• Significant experience supporting and leading enterprise applications or ERP.
• Experience with JD Edwards highly preferred.
• Strong experience in manufacturing environments and understanding of manufacturing, supply chain, inventory, finance, quality, and related business processes.
• Experience leading ERP implementations, upgrades, migrations, or major application initiatives.
• Strong understanding of application lifecycle management, change control, testing, and business processes.
• Demonstrated ability to translate business requirements into effective system and process solutions.
• Experience managing application vendors, consultants, and implementation projects.
• Strong communication, stakeholder management, and project execution skills.
• Must be able to understand, speak, read, and write in English.

Requirements

• Travel required.

Benefits

• Collaborative and challenging work environment.
• Opportunity to work alongside executive and divisional teams.

Essential Duties and Responsibilities

• Own the health, supportability, lifecycle, and performance of INW’s ERP and core enterprise application portfolio.
• Develop and execute application roadmaps aligned with the broader Business Systems & Transformation strategy.
• Lead ERP implementations, upgrades, migrations, consolidations, and remediation.
• Establish clear ownership, support models, and lifecycle plans for critical business applications.
• Reduce reliance on unsupported, unmanaged, or high-risk systems.
• Partner with business and divisional leaders to understand operational processes and ensure applications effectively support them.
• Work with Business Systems and ERP Analysts to identify whether issues require process changes, system configuration, training, integration, or development.
• Promote consistent processes and system usage across divisions.
• Challenge unnecessary customization and inefficient processes when existing system capabilities can better support the business.
• Establish and maintain change control, testing, UAT, release readiness, documentation, and application governance standards.
• Drive major application projects from planning through implementation.
• Maintain visibility into application risks, dependencies, projects, and investment needs.
• Ensure application changes are properly tested, documented, communicated, and implemented.
• Coordinate closely with Application Development, Data & Analytics, Infrastructure, and Cybersecurity teams on cross-functional initiatives.
• Provide leadership and direction for the Data & Analytics team.
• Improve the quality, consistency, governance, and trustworthiness of enterprise data.
• Partner with business leaders to establish appropriate data ownership, definitions, and reporting.
• Ensure analytics capabilities support operational decision-making and broader enterprise needs.
• Work with technology leadership to support the data foundation required for automation and AI.
• Manage key ERP, LIMS, QMS, application vendors, consultants, and implementation partners.
• Hold external partners accountable for quality, timelines, support, and contractual obligations.
• Evaluate vendor capabilities, application costs, support models, and opportunities for consolidation or improved value.
• Escalate significant application risks, investment requirements, and vendor issues to Business Systems leadership.
• Lead and develop Business Systems Analysts, ERP Analysts, and other enterprise application team members.
• Establish clear priorities, ownership, and accountability across the enterprise applications.
• Build functional knowledge and documentation to reduce key-person dependency.
• Develop strong partnerships between Technology and business.
• Promote a culture of disciplined execution, continuous improvement, and business-focused technology ownership.

Leadership Profile

The ideal candidate is process-oriented, accountable, and comfortable working directly with both business leaders and technical teams. They should be able to quickly understand how a manufacturing operation works, identify the difference between a process problem and a technology problem, and drive complex application initiatives through to completion.

Success in this role will be measured by improved application stability and ownership, successful execution of major ERP and application initiatives, reduced legacy and unsupported-system risk, stronger alignment between business processes and systems, and increased confidence in INW’s enterprise application environment.

Physical Demands

While performing the duties of this job, the employee is regularly required to walk, sit; use hands, talk and hear. The employee may regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. May regularly work within office and warehouse environments. Occasionally subject to high noise levels where hearing protection is required, and all personnel protective equipment is required. Occasionally subject to atmospheric conditions, such as fumes, odors, powders, dust and other particles.