[Hiring] Director of Contracting and Provider Enrollment @HealthOp Solutions

Role Description

The Director of Contracting and Provider Enrollment will oversee a portfolio of healthcare clients and ensure provider enrollment, payer contracting, credentialing, and related client deliverables are completed accurately, efficiently, and on time. This is a hands-on leadership role for someone who can manage multiple moving parts while still staying close to the details.

• Manage approximately 10 clients at a time, keeping projects organized, timelines visible, and client communication clear.
• Serve as the primary operational lead for client accounts, ensuring requests are prioritized appropriately.
• Escalate payer issues when needed and support the internal credentialing team.
• Focus on client management, project execution, contracting and enrollment oversight, team leadership, and quality control.
• Comfortable tracking time, managing deliverables, and balancing responsiveness with accuracy.

Qualifications

• Proven experience in healthcare provider enrollment, payer contracting, credentialing, or a closely related administrative healthcare function.
• Experience managing multiple client accounts, projects, or complex operational workflows at the same time.
• Prior project management experience with the ability to organize timelines, deliverables, stakeholders, and follow-up.
• Strong understanding of payer enrollment processes, contracting workflows, provider documentation, and credentialing requirements.
• Ability to work independently in a fully virtual environment with strong accountability and communication.
• High level of professionalism, discretion, and accuracy when handling client and provider information.
• Must be able to maintain a flexible full-time schedule under either a 4x10 or 5x8 structure.
• Must be comfortable in a W2 role with no traditional benefits package currently offered.

Requirements

• Manage a portfolio of multiple healthcare clients, with responsibility for timelines, deliverables, communication, and account satisfaction.
• Oversee provider enrollment, payer contracting, credentialing, recredentialing, and related administrative workflows.
• Lead, support, and provide direction to a team of two credentialers.
• Monitor client priorities, open tasks, payer follow-ups, documentation needs, and project status across approximately 10 active clients.
• Serve as a client-facing point of contact for contracting and provider enrollment questions, updates, escalations, and project planning.
• Review work for accuracy, completeness, and compliance with payer, client, and internal process requirements.
• Coordinate with payers, provider groups, client contacts, and internal team members to resolve enrollment or contracting delays.
• Maintain organized tracking tools, status reports, documentation, and client records.
• Prioritize competing requests while ensuring urgent items, deadlines, and client expectations are handled appropriately.
• Track billable time accurately and manage work in alignment with client service expectations.
• Identify process gaps, workflow issues, and opportunities to improve efficiency, quality, and accountability.
• Support strategic client conversations related to contracting, enrollment status, credentialing workflow, and operational next steps.

Benefits

• Flexible schedule options; open to a 4x10 or 5x8 structure.
• Strong base compensation with annual bonus potential tied to performance and profit sharing.
• Unlimited PTO.
• Additional bonus potential for bringing an existing book of business or qualified referrals.