[Hiring] Director of Community Operations @52Ten

Role Description

The Director of Community Operations is responsible for the overall performance, scalability, and day-to-day execution of 52TEN’s growing portfolio of manufactured housing communities. This leader manages a team of Regional Community Managers who oversee several communities and their on-site teams. In the first 12–18 months, the primary focus will be building and strengthening the property operations division—refining systems, coaching teams, and ensuring operational consistency across the portfolio. As the company continues to grow, adding communities and scaling from 20 to 75 team members over the next three years, this role will evolve to become increasingly strategic, with greater emphasis on infrastructure development, cross-functional leadership, and long-term portfolio optimization. Success in this is defined by growing property-level NOI, executing CapEx plans with excellence, developing operational talent, and building the foundation for scalable, high-performing operations—all while staying aligned with 52TEN’s values and culture.

Qualifications

• 10+ years of strategic and tactical leadership experience in manufactured housing operations.
• Strong leadership and coaching experience with direct responsibility for managers and remote teams.
• Solid financial acumen with responsibility for property-level and regional budgets, forecasting, and CapEx.
• Track record of building scalable systems, improving team performance, and implementing new technology.
• Excellent communication, judgment, and follow-through.
• Self-driven, resourceful, and comfortable working in a growing, entrepreneurial business.
• Ability to travel 25–30% to properties in multiple states.

Requirements

• Drive consistent property-level performance across the portfolio by meeting or exceeding operational expectations related to occupancy, delinquency, home sales, curb appeal, and resident satisfaction.
• Lead the seamless integration of 35+ new communities while building the systems, people, and processes necessary to scale from 20 to 75+ team members over the next 3 years.
• Build and maintain a high-performing, accountable operations team through intentional hiring, coaching, and values-driven leadership.
• Deliver NOI growth by owning budget development, partnering on forecasts, strategic expense control, and disciplined capital management.
• Ensure operational compliance and minimize legal exposure through consistent standards, proactive training, and systems enforcement.

Benefits

• Clear opportunity to expand your scope and impact as the company grows.
• A high-trust, collaborative environment where team and community matter.
• Strong salary ($140K-$165K DOE), annual raises, and performance-based bonuses.
• Leading software, a capable team, and access to decision-makers.
• Remote role with flexibility, unlimited PTO, and understanding of personal priorities.
• A growing company with room to evolve and promote from within.