[Hiring] Director of Business Continuity Planning @FICO

Role Description

As Director of Business Continuity Planning, you will lead our organization's business continuity and disaster recovery initiatives. This strategic role is responsible for developing, implementing, and maintaining comprehensive contingency plans to ensure operational resilience and minimize disruption during crises. You will partner closely with senior leadership and cross-functional teams to protect our organization's critical operations, reputation, and stakeholder interests. You will own the strategy, governance, and continuous maturation of our enterprise-wide resilience program.

What You’ll Contribute

• Develop and maintain enterprise-wide business continuity and disaster recovery strategies, including recovery time objectives (RTO) and recovery point objectives (RPO) for all critical business functions.
• Lead the Business Continuity Planning (BCP) program across all business units and geographic locations.
• Conduct comprehensive business impact analyses (BIA) and risk assessments to identify critical functions, processes, and dependencies.
• Monitor the evolving threat landscape and adjust plans and priorities accordingly.
• Create, maintain, and test detailed contingency plans for a range of crisis scenarios, including cyber incidents.
• Establish crisis communication protocols, escalation procedures, and coordination touchpoints with IT and cybersecurity incident response teams.
• Design and execute regular testing programs — including tabletop exercises, simulations, and full-scale drills — and drive continuous improvement based on findings.
• Build and sustain relationships with key stakeholders, including C-suite executives, department heads, regulatory bodies, industry associations, and external partners.
• Present regular program status reports and strategic recommendations to senior management and board committees.
• Ensure compliance with relevant regulations and industry standards (ISO 22301, NIST, SOX, GDPR, and applicable sector-specific requirements).
• Oversee vendor management and third-party risk assessments as they relate to business continuity.
• Define, track, and report on program metrics and KPIs to demonstrate effectiveness and drive accountability.

Qualifications

• 10+ years of experience in business continuity, disaster recovery, or risk management.
• Deep knowledge of business continuity frameworks, methodologies, and BCP software platforms.
• Demonstrated experience with cyber incident response and crisis management.
• Familiarity with regulatory requirements including SOX, GDPR, and sector-specific standards.
• Multi-national or global business continuity experience.
• Awareness of emerging risks and technologies that may impact organizational resilience.
• Professional certification required: CBCP, MBCI, or equivalent.
• Additional certifications preferred: CISSP, CISA, or relevant risk management credentials.
• Bachelor's degree in a related field; Master's degree (MBA, MPA, or similar) preferred or relevant experience.

Benefits

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
• The targeted base pay range for this role is: $168,000 to $264,000 with this range reflecting differences in candidate knowledge, skills and experience.