[Hiring] Director Jobsite Communications @EquipmentShare

Role Description

We’re hiring a Director Jobsite Communications who will lead the growth and operations of our radio rental business. This role is responsible for driving operational excellence, customer satisfaction, and profitable growth across our telecommunications offering.

• Develop and execute the strategy for growing EquipmentShare's telecommunications rental offering.
• Partner with Sales to educate teams on the radio portfolio, use cases, capabilities, and limitations, and develop compelling rental solutions tailored to construction, industrial, utility, event, and other customer needs.
• Manage, coach, and develop a small team of telecommunications professionals.

Fleet Lifecycle

• Establish the right mix of radios, accessories, and communication solutions for different customer and jobsite requirements.
• Develop and own the end-to-end radio fleet strategy and lifecycle, including purchasing, replacement, acquisition, deployment, maintenance, refurbishment, and retirement.
• Monitor fleet utilization and identify opportunities to improve asset productivity.
• Develop and manage processes for tracking, preventing, and recovering lost or damaged radio equipment.

Operations and Process

• Create scalable operating procedures for quoting, provisioning, programming, deployment, returns, inspection, repair, and redeployment.
• Establish standards for radio configuration, programming, labeling, inventory control, and readiness.
• Establish service-level expectations and performance metrics for the radio business.

Technical and Vendor

• Maintain deep working knowledge of two-way radio technology, including digital radio systems, repeaters, antennas, accessories, and intrinsically safe equipment.
• Maintain current knowledge of and ensure compliance with all applicable FCC requirements and telecommunications regulations.
• Partner with vendors and manufacturers to manage product relationships.
• Work with internal technology teams to integrate telecommunications capabilities with EquipmentShare's broader T3 platform.

Commercial and Reporting

• Own and report on key business metrics including revenue, gross margin, utilization, fleet productivity, repair costs, loss rates, and customer satisfaction.
• Provide regular business updates and recommendations to senior leadership.

Qualifications

• Experience managing repeater systems and jobsite communication infrastructure.
• Experience with radio programming, configuration, fleet management, or telecommunications operations.
• Experience supporting construction, industrial, utility, energy, or large-scale jobsite operations.
• Experience working with vendors, manufacturers, distributors, or technology partners, preferred.
• Excellent problem-solving skills and the ability to make decisions in a fast-moving environment.
• Strong communication and relationship-building skills.
• Comfortable operating hands-on when necessary while also developing scalable processes and strategy.
• Entrepreneurial mindset with a high degree of ownership and accountability.

Requirements

• At least 7 years of experience in telecommunications, two-way radio, field communications, or a closely related industry.
• At least 3 years of leadership or people-management experience.
• Experience building a new business line or scaling a rapidly growing operation.
• Familiarity with GPS, Wi-Fi, cellular, or other jobsite connectivity technologies.
• Demonstrated ability to manage business performance, budgets, and operational metrics.

Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month.
• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous PTO + paid holidays.
• 401(k) + company match.
• Tool and boot reimbursements (role dependent).
• Gym membership stipend + wellness programs.
• Company events, food truck nights, and monthly team dinners.
• 16 hours of paid volunteer time per year.
• Career advancement, leadership training, and professional development opportunities.
• Access to industry leading diagnostic tools.