[Hiring] Director Integration & Improvement Acute Care @Lehigh Valley Health Network

Role Description

Leads enterprise-level strategic initiatives to support margin improvement, operational integration, and business transformation across Jefferson Health’s acute care operations. This role serves as a domain subject matter expert and internal consultant, partnering with various teams to validate opportunities, accelerate execution, and improve operational efficiency.

The Director, Integration & Improvement - Acute Care will focus on:

• Acute care business units and domains such as patient flow, perioperative services, command center/transfer center operations, inpatient care progression, utilization management, care management, discharge operations, and related population health priorities.
• Acting as an enterprise accelerator, helping accountable executives and operators identify opportunities, align initiatives, remove barriers, standardize leading practices, and maximize measurable improvement.

Qualifications

• Bachelor’s Degree in Business, Healthcare Administration, Nursing, Public Health, Finance, or related field.
• Seven years of experience in acute care operations, integration management, performance improvement, healthcare consulting, enterprise transformation, or related fields without a master’s degree.
• Experience working with enterprise, regional, and facility-level teams to align initiatives with organizational priorities.
• Strong understanding of acute care operations, hospital throughput, care progression, utilization management, care management, inpatient operations, perioperative services, command center/transfer center operations, and performance improvement methodologies.
• Demonstrated ability to lead cross-functional teams, manage complex projects, influence senior stakeholders, and support measurable operational and financial improvement.

Requirements

• Master’s Degree in Business, Healthcare Administration, Public Health, Nursing, Finance, or related field (preferred).
• Prior experience in management consulting, large-scale health system transformation, enterprise performance improvement, or multi-hospital acute care operations (preferred).
• Experience working across varied health systems to solve complex operational, financial, and clinical performance challenges (preferred).
• Experience with Lean, Six Sigma, project management, change management, or other formal performance improvement methodologies (preferred).
• Supplemental experience in revenue cycle, supply chain, finance, or population health (preferred).

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• Supportive work environment focused on teamwork and collaboration.

Physical Demands

• Lift and carry 25 lbs.
• Frequent sitting/standing.
• Frequent keyboard use.
• Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting, and performing CPR.