[Hiring] Director, Infrastructure & IT Operations @PeopleFinders

Role Description

We are seeking a strategic and hands-on Director, Infrastructure & IT Operations to lead the technology capabilities that keep our digital products, cloud platforms, and employees secure, reliable, and productive. This leader will oversee:

• Cloud infrastructure
• Site Reliability Engineering
• Production operations
• Bot mitigation
• Corporate IT
• Helpdesk support

This position spans both internal employee technology and the production infrastructure supporting high-traffic, customer-facing applications.

Qualifications

• 10+ years in cloud infrastructure, SRE, platform engineering, DevOps, IT operations, or related disciplines.
• 5+ years leading engineering or technology teams, including managers or technical leads.
• Demonstrated experience operating high-traffic, customer-facing platforms in AWS or a comparable cloud.
• Strong understanding of cloud architecture, networking, identity, security, observability, databases, APIs, storage, and distributed systems.
• Experience managing production availability, incident response, root-cause analysis, disaster recovery, and business continuity.
• Experience with infrastructure automation, configuration management, CI/CD, and infrastructure as code.
• Experience managing corporate IT, employee support, endpoint management, licensing, and access provisioning.
• Experience establishing operational metrics, SLOs, and support standards.
• Demonstrated ability to manage vendors, contracts, budgets, and cloud costs.
• Strong written and verbal communication skills, with the ability to explain technical issues and tradeoffs to executives.

Requirements

• Operate as both a strategic technology leader and an effective technical decision-maker.
• Remain calm, organized, and decisive during outages, security events, and high-pressure situations.
• Create accountability without unnecessary bureaucracy.
• Communicate technical risks and recommendations clearly to technical and nontechnical audiences.
• Build productive partnerships across Engineering, Product, Data, Marketing, Security, and business operations.
• Make decisions based on reliability, risk, customer impact, cost, and measurable outcomes.
• Develop leaders who can independently manage their functions while maintaining consistent standards.
• Encourage teams to solve root causes rather than rely on repeated manual intervention.

Benefits

• 401k
• 401k match
• Medical/Dental/Vision/Life Insurance