[Hiring] Director, Health & Life Sciences Research/Communities @C-Space

Role Description

Our C Space Health communities team is on a mission to humanize healthcare from the outside-in; bringing the voice of the customer (patient, provider, caregiver) to confidently guide healthcare companies to deliver improved experiences, better health outcomes, and commercial success.

You are an insatiably curious leader who believes in making healthcare more human. You believe that companies should innovate from the outside-in; that the customer, patient, physician, and caregiver perspectives should guide healthcare companies, not the other way around. You like to think strategically, work creatively yet efficiently, and drive business profitability and expansion. Lastly, and perhaps most importantly, you’re a team player – you know that you’re only as good as the team you lead, and you love bringing out the best in those around you.

What You’ll Do

• Showcase Client Leadership
  • Build strong relationships with your clients.
  • Understand the goals of your clients’ organizations and help them succeed.
  • Uncover the opportunity by creating space to listen, plan, and workshop with your clients.
  • Leverage thought leadership and company assets to grow the business.
  • Design impactful research projects across qualitative and quantitative projects.
  • Manage the financial aspects of your accounts to meet client expectations.
  • Actively connect the dots from patient, provider, and industry trends to the competitive landscape.
• Develop High-Performance Teams
  • Lead inclusively and promote a sense of belonging.
  • Model, coach, and manage client empathy and commercial skills.
  • Build accountability by defining clear roles internally.
  • Deliver timely and direct feedback to help teammates grow.
  • Work with managers and HR to identify opportunities for skill development.
• Grow the Business
  • Proactively uncover whitespace across client organizations.
  • Support prospective opportunities and identify new clients.

Qualifications

• Relevant pharmaceutical/biotech industry/healthcare experience, ideally in market research and data analysis.
• 10+ years of relevant experience in market research within healthcare.
• Proven track record as a practitioner of qualitative and quantitative research.
• Inclusive leader with demonstrated success managing and developing direct reports.
• Exceptional organizational skills and ability to deal with competing priorities.
• Demonstrated ability to drive account growth through problem-solving and relationship building.
• Excellent communication, presentation, and leadership skills.
• Ability to multitask, work independently and as part of a multidisciplinary team.

Benefits

• Medical, Dental, and Vision Insurance - Large carriers on a national level (domestic partner coverage included).
• 401k with Company Match.
• Flexible PTO - Minimum of 3 weeks of "real" vacation time.
• Paid Parental leave: 8 weeks.
• Paid Sick Leave: up to 8 weeks.
• 12 Paid Company Holidays.
• Hybrid/Virtual Work - Virtual-first workforce with employees in most states.