[Hiring] Director, Field Security @Smartsheet

Role Description

Help us navigate the landscape of security and compliance, ensuring our platform remains a trusted solution for the world's leading companies. The Manager, Field Security role is critical to Smartsheet’s success, ensuring that internal controls and product features are communicated properly to customers and internal business operations. This role will report to the Sr Director, GRC Engineering and work in our Bellevue, WA office, or remotely from anywhere in the US where Smartsheet is a registered employer.

• Deal Acceleration: Capture new business by responding to customer security questionnaires and general security questions, ensuring impediments to closing deals are removed efficiently.
• Security Advisory: Retain and grow customers through direct engagement (high value and at-risk) and by providing security guidance for internal business operations.
• Security Evangelism: Enhance customer security and trust by providing industry-wide security expertise through podcasts, panels, and thought leadership.
• Leadership: Lead, manage, and grow a unified Field Security team, fostering a culture of customer security advocacy.
• Operational Excellence: Continuously implement operational improvements and drive the delivery of accelerated processes to handle higher volumes and to increase velocity.
• Metrics & Reporting: Develop and maintain metrics and reporting to provide transparency into processes and highlight team performance against Service Level Agreements (SLAs).

Qualifications

• 10+ years of experience in Security Solutions, Sales Engineering, Security Architecture, or related fields.
• 5+ years of experience building and leading high-performing teams.
• Strong ability to partner with Sales, Marketing, Engineering, and Product teams.
• Knowledge of NIST 800-53, ISO, SOC 2, and FedRAMP Moderate/IL4.
• Professional certifications such as CISA, CRISC, or CISSP are preferred.
• Excellent written and verbal communication skills, with experience in public speaking or creating external-facing content.
• A collaborative approach with the ability to work independently and influence stakeholders at all levels to drive remediation and consensus.
• Legally eligible to work in the U.S. on an ongoing basis.
• BS or MS in Computer Science, a related field, or equivalent industry experience.

Benefits

• Employer subsidized medical/vision and dental coverage for full-time employees.
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay).
• Monthly stipend to support your work and productivity.
• Flexible Time Away Program, plus Sick Time Off.
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans.
• US employees receive 12 paid holidays per year.
• Up to 24 weeks of Parental Leave.
• Personal paid Volunteer Day to support our community.
• Opportunities for professional growth and development including access to Udemy online courses.
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account.
• Teleworking options from any registered location in the U.S. (role specific).
• Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.
• US Base Salary Pay Range: $235,000 — $315,000 USD.

Equal Opportunity Employer

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

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