[Hiring] Director, Enterprise Systems @Kraken Robotics Inc.

Role Description

Kraken Robotics is currently recruiting for a Director, Enterprise Systems. This is a remote friendly position with preference given to Ontario, Nova Scotia, or UK-based candidates.

Responsibilities

• Strategy & Ownership
  • Develop and execute a multi-year enterprise systems strategy aligned with organizational goals, scalability, and integration priorities.
  • Establish and enforce a clear enterprise systems ownership model, including governance frameworks, RACI, decision-making authority, and alignment across business stakeholders.
  • Ensure enterprise systems operate as a cohesive ecosystem rather than fragmented or siloed platforms.
• Systems Portfolio Management
  • Own the full lifecycle of enterprise systems (ERP, CRM, HCM, HSEQ and related platforms), including selection, implementation, optimization, and decommissioning.
  • Define and maintain system roadmaps aligned to business priorities and operational requirements.
  • Rationalize the enterprise systems landscape to eliminate duplication, improve capability, and reduce cost.
• Integration & Enterprise Architecture
  • Define and enforce enterprise integration standards, architecture patterns, and data flows across all systems.
  • Ensure seamless interoperability between core platforms and identity systems.
  • Drive the elimination of data silos through structured integrations and standardized design.
• Data Governance & Management
  • Establish and enforce enterprise data governance standards, including ownership, stewardship, and quality controls.
  • Define and manage core data domains, including customers, suppliers, employees, and assets.
  • Ensure the integrity, consistency, and accessibility of data across all enterprise systems.
• Delivery & Change Management
  • Oversee the delivery of enterprise system implementations, upgrades, and enhancements.
  • Ensure predictable delivery through structured prioritization, planning, and execution.
  • Drive adoption of enterprise systems, processes, and workflows through effective change management, stakeholder engagement, and clear communication.
• Vendor & Financial Management
  • Manage relationships with enterprise software vendors and implementation partners, ensuring strong collaboration and alignment.
  • Lead contract negotiations, renewals, and performance management activities.
  • Own the enterprise systems budget, including licensing, implementation, and optimization costs.
• Risk, Security & Compliance
  • Partner with Information Security to ensure enterprise systems meet security, regulatory, and compliance requirements.
  • Ensure enterprise systems comply with global data privacy, residency, and sovereignty requirements, and align with regional regulatory obligations across operating jurisdictions.
  • Identify and mitigate risks related to data integrity, system access, and operational continuity.
  • Support audit and compliance activities related to enterprise systems and data governance.
• Leadership & Team Development
  • Build, lead, and develop a high-performing Enterprise Systems team.
  • Define clear roles, responsibilities, and accountability within the function.
  • Foster a culture of ownership, collaboration, and continuous improvement across the Enterprise Systems function.

Qualifications

• 10+ years of experience in enterprise systems, IT, or business applications leadership roles.
• Proven experience leading enterprise CRM, ERP, and HCM platforms in complex environments.
• Experience with NetSuite is required.
• Experience with Salesforce and/or Rippling, a plus.
• Experience implementing or operating enterprise integration platforms (iPaaS) in complex environments.
• Proven track record leading enterprise-wide systems transformations.
• Strong background in systems integration, data governance, and enterprise architecture.
• Experience managing global, multi-system environments and cross-functional stakeholders.
• Demonstrated success delivering large-scale system implementations and transformations.