[Hiring] Director, Enterprise Architecture @Blue Cross and Blue Shield of North Carolina

Role Description

The Director, Enterprise Architecture & Technology Strategy will oversee architecture as a centralized, strategic function, ensuring that technology selection, integration, and innovation are approached holistically across the enterprise. This version emphasizes high-level strategic influence and governance, making it ideal for situations where enterprise technology decisions must align closely with business growth and innovation goals. The role serves as a trusted advisor to executive leadership, promoting architectural best practices and emerging technologies to enhance competitive advantage.

What You’ll Do

• Technology Strategy & Execution: Define and deliver enterprise technology and architecture strategies that enable business growth, innovation, and healthcare digital transformation. Ensure technology roadmaps are aligned with corporate strategy and product priorities.
• Enterprise Architecture Governance: Establish and enforce architecture standards, principles, and reference architectures to ensure consistency, security, and scalability. Support the Architecture Review Board and ensure major initiatives comply with enterprise architecture guidelines.
• Technology Decision Leadership: Provide strategic guidance on key technology decisions, from solution architecture to enterprise platforms. Evaluate emerging technologies, frameworks, and vendors, balancing innovation with risk, cost, and long-term sustainability.
• Integration & Modernization: Lead enterprise integration and modernization efforts, including APIs, data interoperability, clinical data exchange, and cloud transformation. Reduce technical debt and modernize legacy platforms to improve agility and speed to market.
• Thought Leadership & Innovation: Monitor industry trends and emerging technologies to drive innovation and business value. Represent the organization’s technology vision with external partners and industry peers.
• Cross-Functional Collaboration: Partner with business and IT leaders to align architecture with strategic objectives. Communicate complex technical concepts clearly to both technical and non-technical stakeholders and facilitate early architectural alignment on major initiatives.
• Risk, Security & Compliance: Embed security, compliance, and risk management into all architecture decisions. Collaborate with Information Security and Risk teams to ensure alignment with regulatory and cybersecurity standards.
• Financial Stewardship: Guide cost-effective architectural decisions that maximize platform reuse and optimize total cost of ownership. Provide architectural input into IT investment and budget planning.
• Solution Design & Delivery Support: Provide oversight and guidance to solution architects to ensure scalable, secure, and resilient designs. Engage early in the delivery lifecycle to address complex design challenges and ensure alignment with standards.
• People Leadership & Development: Lead and develop a high-performing architecture team through clear goals, mentorship, and continuous learning. Build leadership capability and succession within the architecture function.
• Metrics & Value Realization: Define and track architecture KPIs to measure impact and value. Communicate outcomes in terms of business value, risk reduction, and cost efficiency to demonstrate return on investment.

Qualifications

• Education & Experience: Bachelor’s degree in Computer Science, Information Systems, or a related field, with 15+ years of progressive IT experience, including at least 5 years in technology leadership roles (Director or above). A master’s degree is preferred but not required.
• Domain Expertise: Demonstrated success leading technology strategy and enterprise architecture in complex environments, within healthcare, including experience with payer and provider organizations. Experience with healthcare standards such as X12/FHIR/HL7.
• Technical Depth: Hands-on experience with modern technology stacks and architectural frameworks, including cloud platforms, microservices, APIs, event-driven systems, data analytics, AI/ML, observability/service management, and Dev/Sec/Data/AI/Ops practices. Proven experience with large-scale enterprise platforms—such as Facets, Salesforce, and Snowflake—as well as public cloud ecosystems like AWS, Azure, and GCP.
• Strategic & Analytical Capability: Strong strategic planning and analytical skills, with a track record of developing multi-year technology roadmaps aligned to business objectives. Experienced in evaluating emerging technologies and making informed build, buy, or reuse decisions.
• Leadership & Influence: Exceptional leadership and communication skills, with the ability to mentor technical teams and influence executive and senior stakeholders. Experienced in driving alignment and decision-making across diverse organizations.
• Problem Solving & Execution: Extensive experience overseeing end-to-end solution delivery, proactively managing architectural risk, and addressing complex technical and organizational challenges while balancing near-term priorities with long-term strategy.
• Team Development: Build and lead a high-performing architecture team through effective coaching, mentorship, and clear accountability. Establish performance objectives, conduct regular 1:1s and reviews, and promote a culture of continuous improvement and innovation.

Bonus Points

• Industry & Consulting Experience: Background in technology consulting or advisory services (e.g., leading technology strategy engagements, enterprise architecture consulting, technology management consulting) is highly valued.
• Advanced Education: Master’s degree in Computer Science, Information Systems, Business Administration, or a related field preferred.
• Enterprise Transformation & M&A: Experience in mergers and acquisitions (M&A) from a technology integration perspective is a plus. Familiarity with business architecture, Technology Business Management (TBM), or enterprise operating model design.

Benefits

• The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community.
• Work-life balance, flexibility, and the autonomy to do great work.
• Medical, dental, and vision coverage along with numerous health and wellness programs.
• Parental leave and support plus adoption and surrogacy assistance.
• Career development programs and tuition reimbursement for continued education.
• 401k match including an annual company contribution.

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

*Based on annual corporate goal achievement and individual performance.

$191,153.00 - $305,845.00

Job Alert Fraud

We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC . If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: [email protected] .