[Hiring] Director, Business Systems @Armada

Role Description

Armada is scaling fast—and our internal systems need to scale faster. As Director, Business Systems (M5), you’ll own the strategy, architecture, and execution for the core platforms that run the business across Finance, Go-To-Market, Operations, and People.

This is a builder-first leadership role for someone who can connect business process design with modern enterprise SaaS, strong data/integration patterns, and automation (including AI-enabled workflows). You’ll create a coherent, secure, and scalable systems backbone that reduces manual work, eliminates data fragmentation, and unlocks better decision-making across the company.

You’ll partner closely with leaders across Finance, Revenue/GTM, Ops, People, and Engineering to:

• Establish the business systems roadmap.
• Deliver high-impact implementations and optimizations.
• Build a high-performing team and operating model that enables Armada to move with speed and discipline.

Location: This role is remote-based on the continental US.

Qualifications

• 10+ years in Business Systems, Enterprise Applications, or related roles with increasing scope and ownership.
• Demonstrated experience owning and scaling core systems across multiple functions (Finance, GTM, People, Operations).
• Strong hands-on understanding of enterprise platforms such as:
  • CRM (e.g., Salesforce, HubSpot)
  • ERP/Finance (e.g., NetSuite, SAP, Oracle)
  • HRIS/ATS (e.g., Workday, Rippling, Greenhouse)
• Proven track record delivering cross-functional programs: implementations, integrations, process redesign, and adoption at speed.
• Solid integration and data fluency (APIs, iPaaS like Workato/Boomi/MuleSoft, data quality concepts, reporting needs).
• Strong change management instincts: you can bring stakeholders along, drive adoption, and create durable operating habits.
• Excellent executive communication and stakeholder management—able to translate between business outcomes and technical implementation.

Requirements

• Identify opportunities to eliminate manual work with automation (workflows, orchestration, document processing, approvals, self-service).
• Where appropriate, enable AI-assisted internal workflows (e.g., routing, summarization, exception handling, reconciliation support, employee self-service), while maintaining strong security and governance.
• Establish the operating model: intake, prioritization, documentation standards, testing, release/change management, training, and post-launch support.
• Own system controls: role-based access, audit trails, segregation of duties, and data protection practices.
• Partner with security/compliance stakeholders to support audits and future readiness (e.g., SOC 2 / SOX-aligned controls as needed).
• Manage vendor relationships, contract renewals, tool rationalization, and licensing strategy.
• Drive cost-effective platform decisions without sacrificing scalability or security.
• Build and lead a high-impact Business Systems team.
• Coach and develop the team, set clear expectations, and create a culture of high ownership, strong partnership, and pragmatic execution.

Benefits

• Competitive base salary and equity.
• Medical, dental, and vision (subsidized cost).
• Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA).
• Retirement plan options, including 401(k) and Roth 401(k).
• Unlimited paid time off (PTO).
• 14 paid company holidays per year.

Compensation

For U.S. Based candidates: To ensure fairness and transparency, the starting base salary range for this role for candidates in the U.S. are listed, varying based on location experience, skills, and qualifications. In addition to base salary, this role will also be offered equity and subsidized benefits (details available upon request).

• Tier 1 (e.g., SF Bay Area, NYC, Seattle): $199,830 - $249,780
• Tier 2 (most U.S. metro areas): $173,760 - $217,200

Final compensation will be determined by experience, scope, and level, and may vary from the posted range.

You're a Great Fit if You're

• A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge.
• A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude.
• Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company.
• A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda.
• Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you.

Equal Opportunity Statement

At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time.

Unsolicited Resumes and Candidates

Armada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters. All candidates must apply directly through our careers page. Any resumes submitted by agencies without a prior signed agreement will be considered unsolicited and Armada will not be obligated to pay any fees.