[Hiring] Director Assessments @Ensemble Health Partners

Role Description

By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.

The Director of Assessments is responsible for leading and executing backend revenue cycle performance assessments for prospective and existing healthcare clients. This role focuses on:

• Evaluating hospital acute and insurance accounts receivable performance using key performance indicators (KPIs).
• Identifying gaps versus benchmarks.
• Determining root causes.
• Delivering clear, executive-ready assessment reports outlining findings and recommended remediation actions.

The Director plays a critical role in supporting the sales pipeline by demonstrating Ensemble’s value proposition through data-driven insights and polished report-outs to C-suite leaders, including CFOs and Vice Presidents of Revenue Cycle.

This position must demonstrate strong strategic, analytical, communication, and stakeholder management skills, with the ability to present complex information to executive-level, technical, and non-technical audiences. High proficiency in Excel and presentation tools is required. The Director may manage multiple assessments concurrently and must remain flexible across data-only and cycle-focused assessments.

Qualifications

• Legally Required License / Certification (Ex: MD, RN, LPN, etc.) ONE CERTIFICATION PER FIELD
• Ensemble Required License / Certification (Ex: CRCR) ONE CERTIFICATION PER FIELD
• CRCR or other approved job relevant certification.
• 10 or More Years of People Leadership Experience.
• 5 to 10 Years of Job Experience.
• Bachelors Degree or Equivalent Experience in Healthcare Management / Administration.
• Minimum of 5 years of experience in healthcare and/or hospital revenue.

Requirements

• Microsoft Office (Word, Excel, PowerPoint), Visio.
• Public Speaking.
• Project Management.
• Leadership skills.
• Customer Service skills.
• Excellent written and verbal communication.
• Problem solving.
• Attention to detail.
• Organizational skills.
• Demonstrated time management skills.
• Travel as required (approximately 25%), with travel frequency varying based on assessment volume and timing.

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Investment in professional development, including earning a professional certification relevant to your field and tuition reimbursement.
• Quarterly and annual incentive programs for employees who excel.

Company Description

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are.