[Hiring] Digital Platform and Event Management Expert @ICF

Role Description

To assist the European Commission in facilitating spaces for dialogue (in-person and virtual) and consultations at global and regional level with civil society networks, foundations and associations of local authorities and EU institutions and Member States, mainly through the Policy Forum on Development (PFD), and ad hoc consultations. To support the European Commission in exploring new avenues of cooperation with CSOs, foundations and LAs and guiding the organisations in this regard. To contribute to the drafting of concept notes, regular updates on policy issues related to and raised by civil society, foundations and associations of local authorities and contribute in background papers, and other material relevant for the dialogue.

The KE2 will support the implementation of all activities relating to delivery of events, conferences, and workshops, digital stakeholder engagement, online consultation mechanisms, platform management and knowledge-sharing services.

The Digital Platform and Event Management Expert will be responsible for:

• Design, establishment, implementation and continuous improvement of digital stakeholder-engagement systems supporting the Policy Forum on Development and the Global Gateway CSO-LA Advisory Platform.
• Leading the delivery of all events, conferences, and workshops.
• Development and delivery of communications surrounding the event activities.

The expert will oversee:

• International, digital, and hybrid conferences, workshops and events.
• Stakeholder platform management.
• Digital communities and online engagement.
• Stakeholder databases.
• Online consultation tools.
• Webinar and virtual-event support.
• Content governance.
• Knowledge management.
• Analytics and reporting.
• Moderation and community management.

The expert will work closely with the Team Leader and client representatives to ensure that digital engagement activities support policy dialogue, consultation and knowledge-sharing objectives.

Qualifications

• University degree at Bachelor's level or higher in a discipline relevant to the assignment.
• Excellent communication and reporting skills.
• Excellent event management, digital stakeholder-engagement and online-community management skills.
• High proficiency in written and spoken English.

Requirements

• Minimum 10 years of general professional working experience.
• Minimum 5 years of experience managing digital engagement, communication or knowledge-management platforms.
• General understanding of EU international partnerships, cooperation and third country engagement priorities, especially in Global Gateway priority regions.

Specific Professional Experience

• Minimum 5 years of experience organising events for projects funded by the European Union.
• Minimum 3 years of experience designing, implementing or managing online stakeholder platforms.
• Minimum 3 years of experience supporting webinars, virtual workshops, online consultations or digital stakeholder-engagement activities.
• Minimum 3 years of experience with communication and visibility.

Assets

• Experience supporting Global Gateway, development cooperation or public policy initiatives.
• Experience with multilingual communication environments.
• Experience with accessibility and inclusive-design approaches.
• Experience managing digital knowledge hubs, online resource centres or thematic communities of practice.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected] . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.