[Hiring] Digital Learning and Product Development Specialist @Helen Keller Services

Role Description

The National Center on Deafblindness (NCDB) has an exciting career opportunity for a Digital Learning and Product Development Specialist. This position provides an opportunity to work remotely while still being engaged virtually with a close-knit team.

• Build and maintain website pages and microsites within a custom content management system, applying knowledge of cognitive load management and digital accessibility standards.
• Develop short-form content (e.g., video reels, social media posts, and quick fact sheets) from existing long-form NCDB products (e.g., reports, modules, publications) to extend their reach to a variety of audiences.
• Serve as the strategic lead for NCDB's social media channels, ensuring content is timely, accurate, relevant, and genuinely useful to families, educators, and other professionals.
• Apply video editing expertise across multiple contexts, from quick social media clips to longer instructional or training videos, adapting style and pacing to fit the purpose.
• Coordinate and manage the technology aspects of NCDB webinars including communicating with accommodation companies.
• Provide user support and education related to the NCDB website.
• Write, edit, proofread documents or messages.
• Provide learning module user registration, troubleshooting, and support for learning management systems.
• Manage NCDB technology tools, including Google Workspace, Zoom, Freedcamp, and Mailchimp, and provide support to staff on the use of these tools.
• Ensure webpages, documents, presentation slides, photos/videos, and online meetings meet Web Content Accessibility Guidelines (WCAG).

Qualifications

• Proficient skills in video editing for diverse applications, including social media reels, professional development materials, and instructional content.
• Experience managing social media accounts for a business, nonprofit, or organization, including content planning, audience engagement, and quality control over published content.
• Ability to write clearly and concisely for a range of short-form formats (social posts, captions, fact sheets), adapting tone and complexity for different audiences.
• Experience maintaining or supporting websites, learning management systems, or other digital assets.
• Comfortable providing and responding to ongoing feedback and revisions to ensure high-quality and consistent publications, websites, and other materials.
• Comfortable working independently as well as collaborating in virtual environments.
• Ability to set objectives and goals and generate innovative ideas and solutions to problems.
• Experience using Microsoft Office and Google Workspace applications to develop documents and presentations.
• Basic knowledge of accessibility principles.
• Strong organizational skills, attention to detail, and the ability to manage a variety of tasks.
• Strong written and verbal communication skills.

Requirements

• Fluent Spanish (preferred).
• Experience providing technical support via Zoom, Teams, or another virtual communication platform and managing technical aspects of webinars.
• Mast in Educational Technology, Instructional Design or a related field.
• One year minimum doing work that is similar to what is described under essential duties and responsibilities.

Benefits

• Medical Insurance.
• Dental Insurance.
• Vision Insurance.
• 4 weeks' paid vacation annually.
• Paid personal and sick time.
• 11 Paid Holidays Off.
• Life Insurance.
• Short/Long Term Disability.
• Additional Ancillary Benefits.
• 403b Program w/Employer Match.
• Employee Assistance Program.
• Career Advancement opportunities.
• Professional Development.