[Hiring] Digital Catalog Operations Associate @FCP Euro

Role Description

As a Digital Catalog Operations Associate, you will be on the front line of maintaining our catalog's quality. Rather than just processing tasks, you will directly influence how customers find, evaluate, and purchase parts for their vehicles. You will bridge raw vendor data and a seamless front-end user experience, ensuring every attribute, taxonomy, and description adheres to rigorous industry standards like ACES and PIES.

You will thrive in this role if you are not only detail-oriented, but naturally curious—a team member who identifies recurring data flaws, questions inefficient workflows, and builds durable solutions that help our catalog scale efficiently.

Responsibilities & Duties

• Own Data Excellence: Maintain, enrich, and validate product metadata, attributes, and taxonomy so our customers can find the exact part they need, when they need it.
• Optimize the Catalog Lifecycle: Manage critical catalog maintenance routines, including SKU creation, vendor updates, supersessions, discontinued items, and lead-time tracking.
• Drive Operational Problem-Solving: Partner with Make/Model, Vendor, and Supply Chain teams to resolve inbound tickets (via JIRA, Zendesk, and Monday.com) and troubleshoot data anomalies, returns, or backorders.
• Elevate Customer Experience: Enhance product searchability, improve image acquisition workflows, and elevate overall content usability across our platform.
• Continuously Improve Workflows: Leverage data and key performance metrics to spot patterns, eliminate bottlenecks, and elevate our data quality standards across the business.

Qualifications

• 2+ years of experience handling high-SKU digital catalogs, data management, or catalog operations within an eCommerce, retail, or automotive environment.
• Familiarity with automotive mechanical systems and industry data standards (ACES/PIES) is highly preferred.
• Proficiency in Microsoft Excel and experience navigating workflow management tools like JIRA, Zendesk, or Monday.com.
• Demonstrated ability to manipulate, audit, and extract insights from large data sets.
• Proven track record of taking end-to-end ownership of projects, operating with high accuracy, and collaborating effectively in a fast-paced environment.

Benefits

• Company-subsidized Medical, Dental, and Vision insurance, including a zero-premium Medical plan for employees. Company HSA contribution.
• 120 hours of PTO (Paid Time Off), 40 hours of Paid Sick Time plus Company Holidays.
• 401k with Company deposit and match.
• Discounted prices on our catalog of European car parts!

Compensation

This is an exempt salaried role with a base salary of $55,000 - $75,000 depending on experience, with a total compensation opportunity of $60,000 to $80,000 annually.

FCP Euro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any kind on the basis of race, color, religion, sexual orientation, sex, gender identity or expression, national origin, cultural heritage, ancestry, political belief, age, marital status, family status, pregnancy, physical or mental disability, intellectual disability, learning disability, veteran status or any other characteristic protected by the law.