[Hiring] Development Manager - Communications @Jane

Role Description

We’re hiring an Engineering Manager to help lead one of the most exciting areas we’re exploring right now: AI-powered communication experiences, including our AI Receptionist product. This is a zero-to-one product space where we’re rapidly prototyping, learning from customers, and figuring out what great looks like in real time. It’s a role for someone who enjoys ambiguity, loves building, and is excited by the idea of helping shape both a product and a team as they grow.

• Help shape and deliver AI-powered communication experiences that create meaningful value for clinics and patients, balancing speed, experimentation, and thoughtful execution.
• Lead as a player-coach by contributing directly to technical implementation while also helping teammates stay aligned, supported, and focused on the highest-impact work.
• Collaborate closely with Product, Design, Jane AI, and Engineering partners to turn emerging ideas into real customer experiences, communicating openly and iterating quickly as we learn.
• Build strong feedback loops with customers by participating in pilots, evaluating product behaviour in real-world scenarios, and using those insights to continuously improve the experience.
• Foster a curious, adaptable, and optimistic team environment where people feel energized to learn new technologies, explore evolving AI capabilities, and solve hard problems together.

Qualifications

• Experience leading engineering teams as an established manager, able to hit the ground running from day one.
• Strong people leadership experience, including hiring, coaching, performance management, and supporting the growth of senior and staff-level engineers.
• Experience building and shipping customer-facing software products, ideally in fast-moving or high-growth environments where adaptability and ownership were essential.
• Strong technical implementation skills with the ability to contribute directly to product development, review technical decisions, and collaborate deeply with engineers. This role is expected to remain hands-on.
• Experience working with AI-powered products or foundation-model-based features in production, including applications involving conversational AI, real-time interactions, automation, or intelligent workflows.
• Demonstrated ability to lead through influence, collaboration, and communication, whether formally as a manager, team lead, or senior technical contributor coordinating cross-functional work.
• Comfort operating in ambiguous, zero-to-one environments where priorities evolve quickly and teams experiment, learn, and iterate toward product-market fit.

Benefits

• Annual salary range of $158,400 to $247,500, reflecting the full growth journey someone might take in the role.
• Most new hires join at the accomplished stage, which for this role represents an annual salary of $188,100.
• Regular career development conversations with your manager, with compensation growing as you gain experience and contribute meaningfully to our mission.
• Comprehensive benefits package available.

Company Description

Jane is a founder-led, high-growth SaaS company born in North Vancouver, British Columbia. We’re now a team of more than 700 people working remotely across Canada, the US, and the UK, united by our mission to help the helpers.

• We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities.
• Every person at Jane plays an important role in how we show up for our customers, being deeply connected to their needs and obsessed with improving their experience.
• We’re proud of what we’ve built and quick to admit what we don’t know yet, listening, learning, and adjusting as we go.
• We’re embracing the possibilities of AI to work smarter, improve our systems, and create better experiences for our customers and our team.
• Our goal isn’t just delivery, it’s delight. We move quickly, communicate openly, and solve real problems together.