[Hiring] Deployment Engineer @Sycurio

Role Description

The Deployment Engineer will work with Project Managers and Technical Architects to deploy and test Sycurio solutions for our customers. In addition, they will also act as 3rd line support of existing customers.

Qualifications

• Telephony SIP & TDM configuration & troubleshooting
• Installing, configuring, and troubleshooting Linux OS based environments
• Ability to create and maintain VMs in a VMware ESXi environment
• Working knowledge of TCP/IP networking – firewalls and routers
• Excellent problem-solving and troubleshooting skills
• Ability to produce high quality documentation
• Considerable experience of 3rd-line support services in a software/telecommunications environment
• Fundamental knowledge of AWS EC2 and VPCs
• Navigating AWS Management Console
• Broad understanding of IPSEC VPN

Requirements

• Build, test and deploy standard customer solutions as defined in low level design and test documentation, including bespoke deployments
• Update and maintain low level design documentation throughout the delivery process to ensure “as built” documentation is provided to the support team when required
• Troubleshoot and resolve technical faults/issues with the integrations during the deployments, escalating to senior team members as necessary
• Be actively involved in product research and development, prototyping, and documenting new functionality, technical solutions, and testing strategies
• Become a Sycurio product subject matter expert (SME) - fully experienced in deployment of all Sycurio products/components
• Carry out installation/deployment coaching and training to 1st/2nd level product support engineers and customer engineers where relevant
• This list is not exhaustive; additional duties may be required from time to time

Company Description