[Hiring] Dental Insurance Verifier @SuperStaff

Role Description

• Verifies and documents participation status with all insurances and umbrellas.
• Take calls to follow up on specific issues or requests with insurance and umbrellas.
• Perform related duties as assigned, within your scope of practice.
• Assist with client communication, including scheduling meetings, preparing materials, and following up on action items.
• Maintain accurate client records and update account information in Google Sheets for shared updates between client and Account Manager.
• Coordinate project timelines and deliverables for external clients to maintain progress within their given process.
• Prepare paperwork (contract applications and letter requests) for assigned accounts.
• Handle routine client inquiries and escalate complex issues appropriately.

Qualifications

• 2+ years of dental insurance verification preferred.
• Experience working with US dental insurance companies.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite and G-Suite.
• Excellent organizational abilities and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Professional demeanor and client-focused mindset.
• Background in project management or customer service is highly valued, as these are excellent transferable skills for the role.

Benefits

• HMO with 1 free dependent upon hire (with Dental coverage).
• Life Insurance.
• 20% Night Differential.
• 20 PTO credits annually.
• Great Company Culture.
• Career Growth and Learning.
• Night Shift.
• Work from home.
• Applicants from anywhere in the Philippines are welcome to apply!

Company Description