[Hiring] Dental Insurance & Revenue Cycle Virtual Assistant @Winning Assistants

Role Description

Join a growing, patient-centered private healthcare practice that provides comprehensive dental services with a strong focus on delivering an outstanding patient experience. The practice values accuracy, efficiency, and compassionate service while ensuring patients receive the insurance support they need before, during, and after their appointments.

They are looking for a detail-oriented and proactive Virtual Assistant to support their insurance verification, prior authorization, billing support, and administrative workflows across multiple clinic locations. This is an excellent opportunity for someone with a healthcare or dental background who enjoys solving insurance issues, keeping patient accounts accurate, and providing exceptional customer service.

As the Remote Dental Insurance & Revenue Cycle Virtual Assistant, you will play a key role in ensuring patients are financially prepared before their appointments while supporting the clinic's daily insurance and administrative operations.

Qualifications

• Previous experience with U.S. Medicaid and private insurance verification is required.
• Hands-on experience processing prior authorizations is required.
• Experience reviewing and documenting insurance benefit breakdowns is required.
• Experience supporting revenue cycle management, insurance billing, or payment posting is highly preferred.
• Previous experience in a dental practice is preferred but not required.
• Candidates with medical virtual assistant or healthcare administrative experience are encouraged to apply.
• Experience using Dentrix is highly preferred; candidates with experience using similar dental or medical EHR/EMR systems are also welcome.
• Healthcare backgrounds such as Medical Assistant, Registered Nurse, or other clinical experience are preferred but not required.
• Previous virtual assistant experience is preferred but not mandatory.

Requirements

• Excellent English communication skills with a clear, professional speaking voice.
• Hands-on experience with Medicaid and private insurance verification, including prior authorizations and insurance benefit breakdowns.
• High attention to detail and accuracy, particularly when entering insurance information, posting payments, and maintaining patient records in Dentrix or a similar EHR/EMR system.
• Ability to work independently with minimal supervision while remaining organized, proactive, and accountable.
• Strong understanding of HIPAA compliance and patient privacy.
• Reliable remote work setup, including a quiet, distraction-free workspace and dependable high-speed internet.
• Professionalism, reliability, and accountability, with consistent attendance, responsiveness, and timely completion of assigned responsibilities.
• Willingness to use productivity monitoring tools and provide accurate daily End-of-Day reports.

Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification.
• Top 1% VA Performance Training: Access to proprietary training on communication, client management, productivity systems, and best practices.
• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client.
• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support.
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.