[Hiring] Dental Collections Specialist @Vector Outsourcing Solutions Phils. Inc.

Role Description

• Collect outstanding balances from insurance companies.
• Investigate and resolve denied or underpaid claims.
• Submit appeals and reconsideration requests for denied claims.
• Review Explanation of Benefits (EOBs) and identify discrepancies.
• Communicate with insurance companies and dental offices regarding account status.
• Identify denial/rejection patterns and implement corrective policy for future prevention.
• Accurately document all collection efforts, payment arrangements, and disputes.

Qualifications

• 1-2 years of Dental Collection or Billing experience.
• Familiarity with insurance policy types - PPO, HMO, Medi-Cal (preferred but not required).
• Ability to navigate Healthcare Practice Management systems (preferred but not required).
• Strong accuracy, attention to detail, and time management skills.
• Data entry skills (40 WPM or better).
• Ability to work with and maintain confidential information.
• Able to work from home with a reliable internet connection.
• Willing to work in shifting schedules, mostly night shift.
• Able to work from home with reliable internet and a backup connection.

Benefits

• Maternity & Paternity Leave
• Medical / Health Insurance
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Work from Home
• Equipment/company computer is provided
• Php 1,000 Rice Allowance
• Php 1,000 monthly bonus upon regularization
• HMO upon regularization