[Hiring] Debt Collections Specialist @Yempo Solutions

Role Description

We have an exciting mid shift opportunity available for Debt Collections Specialist. Work from home or the office – you choose!

• Monitor and manage customer accounts to ensure timely payments.
• Contact customers via phone and email to follow up on overdue invoices.
• Forward any billing discrepancies stated by customers onto your line manager.
• Maintain accurate records of all collection activities by updating a report that is provided.
• Provide regular updates to management.
• Comply with the Organization's Information Security Management System (ISMS), including all applicable information security policies, procedures, standards, and guidelines.

Qualifications

• Experience in invoices, debt collecting, and speaking with customers.
• Strong communication and negotiation skills.
• Target-driven and results-oriented.
• Proficient in MS Office (especially Excel).
• Preferably with experience using Sage.

Requirements

• Highly competitive salary – paid weekly!
• HMO enrollment on commencement.
• Additional HMO dependents added each year of service.
• 20 vacation days per year; 7 sick days.
• Annual performance bonuses and incentives.
• Annual salary reviews and increases.
• Free cooked rice, snacks, and hot drinks.
• Company polo shirts provided.
• Fantastic, bright and cheerful open-plan work environment.
• Prestigious clients and highly professional and friendly co-workers.

Benefits

• Disclaimer for salary ranges: Yempo provides an indicative range of salary that we deem relevant for the advertised role. This may be adjusted for the skills and experience of the selected candidate.