[Hiring] Deal Desk Coordinator @Lightspeed Commerce, Inc.

Role Description

We are seeking a detail-oriented and organized Deal Desk Operations Coordinator to support the smooth and accurate processing of deals across our sales organization. In this role, you will manage key administrative and operational tasks, working closely with the Deal Desk Analyst and Sales teams to ensure data accuracy, compliance, and an efficient post-sales process.

• Process and update Closed Won deals in Salesforce, ensuring accurate application of MRR and NRR values.
• Review and manage contract buyout requests, ensuring documentation is complete and compliant with company policies.
• Manage and assign cases to analysts based on workload and daily priorities.
• Support Sales teams by responding to inquiries related to deal status, data entry, and processes.
• Maintain accurate records and documentation to support reporting and compliance standards.
• Provide ad hoc administrative and operational support to improve Deal Desk efficiency.

Qualifications

• Previous experience in an administrative, operational, or data-focused role.
• Proficiency with CRM systems such as Salesforce.
• Strong organizational and time management skills, with excellent attention to detail and accuracy.
• Effective written and verbal communication skills.
• Collaborative mindset with the ability to work cross-functionally across teams.

Benefits

• Market-leading salary package.
• Permanent work from home setup.
• Coworking space available, if needed.
• We follow the PH holidays!
• Benefits you can enjoy from day one:
• HMO for you and your 2 dependents (Maxicare).
• 15 Vacation leaves.
• 10 Sick leaves.
• Government Mandated Benefits.
• Food Allowance of 1000PHP per month.
• Work from Home Allowance of 1000PHP per month.
• Health and wellness benefit of 7500PHP per year.
• Free LinkedIn Learning License.
• Free access to Mental Health support and coaching services.
• Opportunity to grow your career in a company that values internal mobility.
• Exciting online and in-person events hosted regularly by our Manila Culture Club.