[Hiring] Deal Desk Analyst @HubSpot

Role Description

HubSpot’s Sales Operations Team is on a mission to change the way companies do business from the inside out. We're looking for an analyst to help build out a Deal Desk function. This role will help develop and implement customised commercial SaaS offerings to help meet the needs of HubSpot’s upmarket customers and sales teams. In addition, this role will be a key point of contact for renewal contract negotiations, particularly with our strategic customers.

In this role, you’ll get to:

• Create customised SaaS contractual offerings for use at scale for HubSpot's upmarket customers
• Earn trusted advisor status to the sales team, collaborating on pricing, product, and commercial terms for non-standard transactions
• Act as a liaison for sellers between multiple groups (ie, sales ops, finance, product, sales leadership, legal) to help facilitate deal closures
• Implement existing deal and approval processes that support a high velocity sales motion

Qualifications

• 3-4 years of experience in a Deal Desk, Order Management, Finance or Sales Operations role
• High emotional intelligence with genuine empathy for others
• Exceptional attention to detail and prioritisation skills
• Ability to provide input across multiple projects and initiatives
• Accountable with honest, transparent, and authentic communications
• Resourceful in navigating ambiguous problems
• Ability to build trust and become a true business partner to the sales team
• Experience working with GTM organisations and understanding sellers
• Passionate about operational excellence
• Experience with supporting complex contract renewals

Requirements

• System Enhancement / Process Improvement experience
• Experience in a customer-facing Deal Desk / Revenue Ops role
• Experience in partnering closely with cross-functional stakeholders: legal, finance, product and operations

Benefits

• Flexibility and connection, whether remote or in-office
• In-person onboarding and events for team building