[Hiring] DCX Community Center Operations Specialist @DCX

Role Description

The DCX Community Center Operations Specialist is responsible for the day-to-day operational management of the Community Center, ensuring a safe, efficient, and well-coordinated environment for clients, staff, and visitors. This role serves as the primary onsite operational point of contact, managing facility access, coordinating space availability through the coworking booking platform, and processing client shipment requests. The position also supports operational reporting, incident tracking, and general facility-related support to ensure smooth daily operations and high service standards.

Qualifications

• College degree in IT, Computer Science, Business Administration, or any related field.
• At least 2 years of experience in facilities operations, office operations, community management, or a related role.
• Strong verbal, written, and English communication skills.
• Ability to work in Philippine time operating hours.
• Proficiency in most Microsoft Office Applications, databases, and software.
• Experience working with access control systems, booking platforms, or facilities management tools is preferred.
• Strong organizational skills with the ability to manage multiple operational tasks concurrently.
• Excellent communication and customer service skills, with a professional and approachable demeanor.
• Ability to work independently, exercise sound judgment, and escalate issues appropriately when needed.

Requirements

• Attention to Detail: Ensures accuracy of records, access logs, shipment documentation, and facility reports necessary for smooth and compliant Community Center operations.
• Communication Skills: Excellent verbal and written communication skills to effectively interact with clients, staff, and visitors in a professional and approachable manner.
• Problem-Solving: Ability to resolve onsite operational issues promptly and efficiently, including scheduling conflicts, access concerns, and shipment discrepancies, with a focus on positive outcomes.
• Time Management: Manages multiple concurrent operational tasks—including facility oversight, booking coordination, and shipment processing—prioritizes effectively, and meets deadlines in a fast-paced environment.
• Platform Technical Proficiency: Ability to independently navigate coworking booking platforms, access control systems, and facilities management tools, championing data accuracy, confidentiality, and availability.

Benefits

• Salary Range: Php 30,000
• Job Type: Full-time
• Work Shift: 1:00 PM - 10:00 PM PHT (PH)
• Workdays: Monday through Friday (PH)
• Industry-leading salary packages
• Permanent work-from-home setup
• Company equipment provided
• Internet stipends upon regularization
• HMO Coverage
• PTO credits and service incentive leaves
• Major spring and winter company live events
• Monthly employee appreciation virtual events
• Company-provided career skills training courses
• A company culture focused on your personal and professional growth

Company Description

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams. At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!