[Hiring] Database Administrator @Solera

Role Description

The Database Administrator (DBA) is a critical role for day-to-day operations on maintaining and updating the database and ensuring all client requests can be delivered within the service level agreements (SLAs) that are in place.

What You’ll Do

• Fulfil day-to-day client and CSM requests that require direct updates and interventions within the database environment.
• Cleanse and prepare large volumes of client data, ensuring consistency, validity, and readiness for system integration.
• Maintain and update key driver records, including additions, deletions, and modifications.
• Reformat and align incoming datasets to match internal outline and spreadsheet structures, ensuring compliance with expected formatting protocols.
• Plumb in eLearning modules and translations content into VRM system, ensuring accurate data linkage and accessibility.
• Produce monthly analytics reports for CSMs.
• Monitor and troubleshoot cron jobs, addressing failures to ensure critical scripts and automations run successfully and on time.
• Run data refreshes for clients across weekly, monthly, and ad hoc cycles based on unique and customized client specifications.
• Diagnose and resolve low level database issues, conduct routine backups, maintain database security, address potential data breach exposures, configure environments, and perform core file maintenance.
• Apply client specific Privacy Notices.
• Manage duplicate override requests sent by the MVR team.

Qualifications

• A strong foundation in Data Administration.
• Ability to operate in a high-volume, client facing environment.
• Previous experience in a heavy data handling role, ideally within Database or System Administration.
• Exceptional attention to detail, ensuring high data accuracy and minimal errors.
• Strong communication and collaboration skills.
• Ability to function independently while also supporting team workflows.
• Proven organisational and coordination capabilities, with the ability to handle multiple concurrent tasks while tracking progress and ensuring accountability.
• High IT literacy and solid understanding of relational databases.
• Hands-on experience using Microsoft Office applications, highly proficient with Excel.
• Demonstrated success in writing and executing SQL Queries.
• Basic to intermediate experience in PHP or a strong willingness to learn to support automation and scripting needs.