[Hiring] Data Protection Coordinator @Catch22

Role Description

We are looking for a detail-oriented individual to join our Data Protection team as a Data Protection Coordinator. The Data Protection Coordinator is responsible for supporting the Data Protection Officer (DPO) to ensure that Catch22 complies with data protection law through the delivery and coordination of Data Protection activities across Catch22. This includes the provision of guidance and support to services and stakeholders in the charity.

• Acting as a key point of contact for data protection queries across Catch22, providing practical advice in a timely and efficient manner to internal/external stakeholders, and resolving queries independently while escalating to the Data Protection Officer where appropriate.
• Managing the Data Protection Team mailbox, triaging and responding to queries, prioritising workload and resolving issues, with escalation of high risk or complex matters to the Data Protection Officer.
• Managing data protection incidents end to end, including assessing risk to the rights and freedoms of individuals, identifying appropriate actions, and escalating high-risk incidents to the Data Protection Officer.
• Managing and maintaining the Data Subject Rights log, ensuring requests are accurately recorded, monitored and progressed to completion in line with statutory deadlines, escalating or seeking advice from the DPO on complex or high risk cases where necessary.
• Coordinating and managing data subject rights requests in line with organisational processes, applying judgement to non-routine and complex cases, including assessing where deadline extensions may apply in accordance with UK GDPR, and identifying where additional steps or escalations to the Data Protection Officer are required.
• Managing Subject Access Requests end to end, including acknowledgement, identity verification, stakeholder engagement, information gathering and secure handling of data, and supporting the compliant disclosure in line with statutory requirements.
• Advising stakeholders on Data Protection Impact Assessments (DPIAs), including when they are required, and supporting completion before provision of the DPIA to the Data Protection Officer for review.
• Managing and prioritising workload to meet statutory and organisational deadlines, proactively identifying risks to delivery and recommending appropriate action to the Data Protection Officer.
• Providing clear, practical advice and guidance to stakeholders on data protection requirements, supporting consistent understanding, compliance and best practice across the organisation.
• Contributing to the development and continuous improvement of data protection processes, procedures, and the data protection management system.
• Advising stakeholders on the development and review of service-specific privacy notices to ensure accuracy, transparency, and compliance with data protection legislation.
• Identify and prioritise emerging data protection risks or issues supporting to the Data Protection Officer in rectification.

Qualifications

• Awareness of regulatory expectations and guidance (e.g. ICO guidelines)
• Awareness of UK Data Protection Legislation
• A non-judgmental attitude with an understanding of Catch22's mission.
• Experience in managing or supporting Subject Access Requests.
• Experience working independently, managing competing priorities, and meeting deadlines.
• Strong attention to detail and ability to handle sensitive and confidential information appropriately.
• Ability to build effective working relationships with stakeholders at all levels.
• Open to learning and expanding on knowledge in the UK Data Protection sector.

Requirements

• Salary: £27,500 to £30,000 (dependent on experience)
• Hours of work: Full time, 37 hours per week
• Grade: MPA - Coordinator
• Contract: Permanent
• Flexibility: Remote working

Benefits

See the benefits of working for Catch22 here .

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways:

• Firstly, we improve lives on the frontline through delivery of public services.
• Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help.

With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.