[Hiring] Data Entry & Office Administrator @D2B

Role Description

We are seeking a reliable, detail-oriented Data Entry & Office Administrator to support our growing operational footprint from a remote capacity. Working closely with the Franchise Owner/Manager, you will serve as a foundational back-office anchor, ensuring exact data input, core systems upkeep, and operational synchronization across sites. This is a long-term placement tailored for an administrative professional who thrives in structured environments, values step-by-step masterclass training, and brings prior exposure to the automotive sector.

Responsibilities

• Data Entry & System Administration: Execute precise, high-volume day-to-day data entry into the store's central point-of-sale system, Marlin (Megabus), via a remote desktop connection.
• Financial & Bookkeeping Support: Assist with routine financial matching and Xero bank reconciliations in coordination with the business's external accounting partner.
• Progressive Operational Support: Gradually assume broader administrative responsibility under direct mentorship from the Owner, expanding your scope as system mastery builds.
• Customer & Social Touchpoints: Monitor incoming social media comments and engagement across store platforms, escalating inquiries or maintaining brand presence where appropriate.
• System Compliance & Security: Adhere strictly to secure IT protocols, including IP-whitelisted network environments and routine multi-factor authentication steps.

Qualifications

• Automotive Industry Background: Prior experience in an automotive setting (e.g., auto repair workshop reception, tyre outlet, dealership operations, or auto parts procurement) is strongly required.
• Data Precision: Proven track record of high-accuracy data entry, attention to detail, and methodical work habits.
• Technical Aptitude: Tech-savvy mindset with the ability to quickly learn proprietary, desktop-based POS systems (Marlin / Megabus experience is a major plus, but adaptability to non-standard software is key).
• Communication & Software Proficiency: Familiarity with Microsoft Outlook and enterprise communication suites within a head-office framework.

Preferred

• Hands-on experience performing bank reconciliations within Xero.
• Prior background navigating desktop systems via remote-desktop/VPN connection environments.
• Practical experience monitoring or moderating social media channels for small-to-medium retail or service businesses.

What You’ll Bring

• Patience & Growth Mindset: Comfort with a long-term, step-by-step onboarding process (ramp-up is expected to take 6 to 12 months) and a commitment to mastering tasks progressively.
• Long-Term Commitment: High reliability and loyalty—you are looking for a stable, long-term home where personal investment in your training is matched by your dedication to stay the course.
• Trust & Discretion: Complete integrity and discretion when handling sensitive financial, store, and customer data.
• Resilience & Self-Management: Ability to work autonomously from home while maintaining consistent output and clear communication with on-site management.