[Hiring] Data Entry Coordinator @Zelh

Role Description

The Data Entry Coordinator is responsible for entering loads into our system with speed and accuracy, then actively monitoring shipments throughout the evening to ensure smooth execution. This role is critical to maintaining visibility, responsiveness, and service quality for our customers.

Daily Workflow

• 1:00 PM – 4:00 PM (Load Entry Focus)
  • Enter new loads into the TMS quickly and accurately
  • Confirm all shipment details are complete and correct
  • Upload and organize all supporting documents (rate cons, BOLs, etc.)
  • Communicate with internal team members to clarify any missing info
• 4:00 PM – 9:00 PM (Tracking & Execution)
  • Track active shipments and monitor progress in real time
  • Check in on trucks for pickup and delivery updates
  • Respond to internal requests for load status and updates
  • Identify potential issues (delays, missed pickups, etc.) early
  • Escalate any service issues immediately to the Lead Broker

Key Responsibilities

• Maintain accurate and up-to-date load information in the TMS
• Ensure real-time visibility across all active shipments
• Communicate clearly and promptly with internal teams
• Support operations by keeping loads organized and on track
• Uphold a high standard of urgency, accuracy, and accountability

Working Conditions

• Work schedule: Mon-Fri 1:00 PM – 9:00 PM CST (is entitled to 1 hour break during the workday)
• Competitive Salary in USD
• Remote mode of work
• 10+ business days of paid time off
• Team building and corporate events
• Equipment provided
• A supportive team

Qualifications

• Previous experience in data entry, preferably within logistics or freight forwarding
• Understanding of freight forwarding processes and shipment documentation
• Familiarity with bonded cargo and U.S. inbond processing
• Strong attention to detail and accuracy
• Ability to work with large volumes of data under tight deadlines
• Good organizational and time management skills
• Proficiency in Microsoft Office (especially Excel) and logistics systems

Nice to Have

• Experience working with U.S. customs or bonded shipments
• Knowledge of compliance requirements in international logistics
• Experience in high-volume operational environments