[Hiring] Data Center Specialist @SpaceX

Role Description

At SpaceX we’re leveraging our experience in building rockets and spacecraft to deploy Starlink, the world’s most advanced broadband internet system. We are looking for detail-oriented and high-energy specialists to help deploy and resolve hardware troubles around the world.

• Augment, deploy, troubleshoot, and repair hardware at Starlink PoP colocation sites worldwide.
• Travel internationally and domestically to resolve hardware issues affecting Starlink user service and deploying new hardware to scale our worldwide network.
• Diagnose failures within fiber optic circuits and execute repairs to bring the system back to full operation.
• Rack and stack router and server hardware on designated locations around the world.
• Install servers and upgrade/replace parts of the servers following MOPs.
• Investigate and resolve issues with onsite commercial network and routing hardware.
• Improve existing, and create new, training documentation for continuous improvement of team skills.
• Coordinate the shipment and logistics of equipment and parts to POP sites.
• Executing spare parts strategy to ensure availability and minimize downtime.
• Coordinate and perform data center site surveys for potential new POP sites.
• Perform wireless validation surveys for VIP events and Global market access support.

Qualifications

• High school diploma or equivalency certificate.
• 2+ years of experience troubleshooting hardware or IT equipment in the IT or telecom industry.

Requirements

• Strong knowledge of standard computer skills: MS Office, Visio, and web applications.
• Meticulous attention to detail, standards, and documentation.
• Ability to read, understand, and follow MOPs.
• Experience working with fiber optics network: installation, test, troubleshooting, and repair; using fiber optic test equipment (OTDR, OLS, OPM, VFL).
• Experience constructing IT/network racks (UPS, PDUs, cable management, servers, network devices).
• Experience installing, activating, or troubleshooting CWDM and/or DWDM using standard fiber equipment and testers.
• A methodical approach to fixing problems and the ability to research solutions independently.
• Fluency in languages in addition to English.
• Training on SpaceX specific tools and processes will be provided.
• Eagerness to learn new technologies in a rapidly evolving work environment.
• Excellent communication and collaboration skills to work in team environments.

Benefits

• Pay range:
  • Level 1: $34.00 - $40.00/hour
  • Level 2: $38.00 - $45.00/hour
  • Level 3: $42.00 - $51.00/hour
• Eligibility for long-term incentives, in the form of company stock, stock options, or long-term cash awards.
• Potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan.
• Access to comprehensive medical, vision, and dental coverage.
• Access to a 401(k) retirement plan.
• Short and long-term disability insurance.
• Life insurance.
• Paid parental leave.
• Accrual of 3 weeks of paid vacation and eligibility for 10 or more paid holidays per year.
• Employees in Washington State accrue paid sick time in compliance with state and federal law.
• Company shuttles offered for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.

ITAR Requirements

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.