[Hiring] Customer Supply Chain Associate Analyst @Stanley Black & Decker, Inc.

Role Description

As a Customer Supply Chain Associate Analyst, you’ll be part of our Business Care team working as a remote employee. You’ll get to:

• Be a critical part of the team working closely with Sales and Warehouse Management to help manage the customer relationship and expectations with regards to orders and shipment timing.
• Daily order/inventory management for small – medium sized retail partners.
• Partnering with SBD Factories and DCs to manage shipping and logistics.
• Monitoring production schedules to then be effectively communicated with appropriate internal and external stakeholders.
• Internal sales reporting and supply pacing to the customer’s expectations.
• Maintenance of all order management systems.
• Regular communication with internal cross function teams.
• Daily reporting and analytics to pulse performance.
• Internal meetings related to sales orders management.

Qualifications

• College degree preferred but not required for position. A desire for further education and future advancement is encouraged if candidate does not have a degree.
• Sales and/or customer service experience is a plus.
• SAP/INFOR experience.
• Proficient in Excel (formula include but not limited to: xlookup, sumifs, ifs).
• Exceptional interpersonal communication and customer service skills are required to succeed.
• Able to work both autonomously and cross-functionally with peer-to-peer support orchestrated by direct management.
• Driven by customer focused actions that best support the customer needs through exceptional fill rates.
• Fast paced, team centered and customer responsive.
• Very light travel to the customer as needed for annual meetings.
• Local travel for store walks and SBD factories and/or warehouses approximately once per season.

Benefits

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
• Discounts on Stanley Black & Decker tools and other partner programs.
• Career paths aren’t linear here, with opportunities to grow and develop your skills along multiple career paths.
• Access to a wealth of learning resources, including our digital learning portal.
• An awesome place to work, with mutual respect and appreciation for a wide range of perspectives and experiences.
• Opportunities to help make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

Company Description

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet.

We have a rich and storied history dating back to 1843, and we continue to evolve into a vibrant, diverse, global growth company.