[Hiring] CRM & Admin Specialist @Hunt St

Role Description

We are looking for a proactive and systems-oriented CRM & Admin Specialist to take ownership of the business's CRM, e-commerce administration and day-to-day sales support.

• Manage and optimise Pipedrive.
• Administer the WooCommerce store.
• Maintain accurate sales pipelines.
• Develop workflows that reduce manual work.
• Support the sales team with customer enquiries, appointments, reporting and administrative tasks.

This role is ideal for someone with strong, hands-on Pipedrive and WooCommerce experience who enjoys solving problems, improving processes and finding opportunities to automate repetitive tasks.

The role starts at approximately 20 hours per week, with the potential to grow into full-time hours as the business scales. There may also be opportunities for performance-based bonuses as the role and business grow.

Qualifications

• 3+ years’ experience in a CRM, admin or e-commerce operations role.
• Strong hands-on Pipedrive experience, including pipelines, custom fields, automations and reporting.
• Hands-on WooCommerce experience managing products, orders and store settings.
• Solid experience building workflows and automations that reduce manual work.
• Excellent written and spoken English with strong attention to detail.
• A proactive, curious mindset with confidence to research solutions and suggest improvements.
• Reliable home office setup with stable internet and availability during Australian business hours.

Requirements

• Experience with automation and integration tools such as Zapier or Make.
• Experience using AI tools to build or enhance CRM and e-commerce workflows.
• Familiarity with email marketing platforms such as Klaviyo or Mailchimp.
• Background supporting an Australian e-commerce or high-value retail business.
• Exposure to WordPress and Elementor.

Benefits

• Join a growing Australian business at an exciting stage of its journey.
• Real ownership of systems and the freedom to shape how things are done.
• Clear pathway to full-time hours as the business scales.
• Supportive, collaborative founders who value initiative and fresh ideas.
• Long-term opportunity to grow your skills in CRM, e-commerce and automation.

Work Arrangement & Expectations

This is a remote role that will be set up as an independent contractor engagement. To ensure alignment and transparency, successful candidates will be expected to:

• Disclose any existing ongoing roles or client work.
• Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”).