[Hiring] Crisis Intervention Counselor @Seven Counties Services

Role Description

• Hours will include 3rd shift and weekends.
• Provides crisis and suicide intervention counseling over the telephone to callers needing emergency/crisis assistance.
• Identifies and suggests appropriate organizations and service providers to meet callers' needs.
• Monitors status of callers' situations through case follow-up.
• Documents and maintains accurate, thorough records of all telephone interventions transacted during the work shift.
• Reviews daily log-sheets and client records to ensure accurate information recording and maintenance.
• Supervises and monitors the work of volunteers to ensure they are providing accurate, quality crisis assistance, including accurate documentation.
• Provides crisis intervention and suicide prevention training and consultation to other crisis intervention counselors and volunteers, other service providers, and community groups as requested.
• Attends and participates in staff and team meetings, providing information relating to the procedures of the crisis intervention counselors and the service they provide.
• As assigned, provides crisis intervention to community groups traumatized by suicide.

Qualifications

• Bachelor's degree in Sociology, Social Work, Psychology, Special Education, Human Services, or a related field of study; or,
• High School diploma or GED with completion of AAS/Lifeline 50 hours of Crisis Intervention/Suicide Prevention training and six months of volunteer time with Seven Counties Services after completion of training.

Requirements

• Minimum of six months experience in social services.
• Company or personal vehicle usage: No.
• Physical demands: Position has no unusual physical demands. May involve modestly unpleasant situations such as offensive language from callers.

Company Description