[Hiring] Creative Operations Manager @Runway

Role Description

We're looking for a Creative Operations Manager to run the day-to-day operations of Runway's in-house creative department. You'll lead the resourcing, scheduling, and project tracking across every workstream the team touches, including:

• Brand campaigns
• Product launches
• Video production
• Social content
• Web
• Events
• Tutorials
• Tactical marketing assets

This role is the connective tissue that keeps the creative team running and requires a flexible and proactive mindset. You'll manage intake, assign work based on capacity and skill set, run weekly resourcing meetings, and ensure nothing slips through the cracks. You'll report to the CCO and work in close partnership with the creative director, social lead, and cross-functional partners across the company to ensure all resourcing is accounted for and projects are tracking to our ambitious deadlines.

We're looking for someone who's done this at an ad agency or production company but is ready to operate within a new way of working. This role requires a deep understanding of the rhythms of creative work from the briefing process to the feedback cycles to the competing deadlines and the judgment calls about when to push back and when to flex. We bias speed and action over meetings to discuss priorities. You'll bring that rigor to a fast-moving in-house team that's growing quickly and operates at speed.

Qualifications

• 5+ years in creative resourcing, traffic management, or project management — agency or production company experience strongly preferred
• Deep understanding of how creative work gets made and the judgment to manage competing priorities without compromising quality
• Experience with resource management and project tracking tools (Asana, Monday, Airtable, or similar)
• Strong communication and facilitation skills — you can run a room, mediate competing requests, and keep stakeholders aligned
• Experience managing freelancers, vendors, and external production partners including budgets and timelines
• Ability to see the full picture across multiple concurrent workstreams and anticipate where things will break
• Comfort operating in a fast-moving environment where you're building process alongside executing
• Experience working with multidisciplinary creative teams — designers, writers, editors, producers

Requirements

• Own resourcing and scheduling across the creative team — assigning projects based on capacity, skill set, and priority
• Lead efforts while also managing a small team
• Build and manage the team's existing project tracking, intake process, and production calendar
• Run weekly resourcing meetings and facilitate prioritization decisions with the Creative Director and cross-functional stakeholders
• Track all active projects from brief through delivery — brand campaigns, product marketing assets, video, social, web, tutorials, and events
• Identify and resolve resourcing conflicts, bottlenecks, and competing deadlines before they become problems
• Manage relationships with freelancers and external vendors — sourcing, onboarding, and overseeing delivery
• Scope timelines and keep work moving through feedback and approval cycles
• Manage external production and contractor budgets
• Build and refine bespoke AI-driven processes that help the team scale — without slowing it down

Benefits

• Competitive salary based on market rates
• Pay equity for our team
• Consideration for candidates with varying levels of experience
• Commitment to creating a diverse and inclusive workplace