[Hiring] Creative Operations Manager @Stio

Role Description

The Creative Operations Manager is the organizational engine behind Stio's creative function, the person who makes sure great work gets made efficiently, consistently, and on time. This role owns the systems, workflows, and processes that keep the creative team running at full capacity across every season, channel, and workstream.

Reporting to the Associate Creative Director, you will partner closely with Brand, Performance, E-commerce, Retail and Product teams to manage the full creative project pipeline, maintain asset and resource workflows, and ensure Stio's growing library of creative assets is organized, accessible, and channel-ready. This is a role for someone who takes genuine pride in building the machine and keeping it humming.

Responsibilities

• Project & Traffic Management
  • Own the creative team’s full project pipeline from brief intake through final delivery.
  • Build and maintain detailed workback calendars across seasonal campaigns, product launches, channel executions, and evergreen creative needs.
  • Serve as the primary coordination point between Creative and cross-functional partners including Brand Marketing, Digital, E-commerce, Retail, and Product.
  • Facilitate project kick-offs, weekly check-ins, and milestone reviews with clear agendas and action-oriented follow-ups.
  • Track and communicate project status, team bandwidth, and key deadlines to creative leadership; surface roadblocks early and help resolve them.
  • Partner with the go-to-market team to ensure creative production timelines ladder up correctly to seasonal launch dates.
• Process & Operations
  • Own, maintain, and continuously improve Stio’s creative workflow systems including Asana project architecture, intake processes, and team operating rhythms.
  • Establish and enforce consistent brief standards, ensuring clarity and completeness before work begins to reduce revision cycles.
  • Lead creative capacity planning, balancing workload across the team, setting realistic expectations, and advocating for the team’s bandwidth.
  • Identify process inefficiencies and implement solutions that bring structure and consistency to how work moves through the creative function.
  • Champion adoption of AI tools across the creative team, identifying opportunities to streamline production, automate repeatable tasks, and improve output quality.
• Asset & Resource Management
  • Own Stio’s Digital Asset Management platform (Bynder) overseeing asset organization, taxonomy, standards, and team adoption.
  • Establish and maintain DAM governance: naming conventions, metadata standards, folder architecture, and asset lifecycle management.
  • Ensure seasonal creative assets are properly organized, tagged, and accessible to cross-functional stakeholders and channel teams in a timely manner.
  • Co-manage relationships with external freelancers, photographers, and creative vendors — coordinating contracts, timelines, and deliverables.
  • Track and process vendor and freelancer invoices accurately and on time, in partnership with ACD and other key stakeholders.
• Strategic Support
  • Partner with the Associate Creative Director on seasonal planning, resource allocation, and team capacity strategy.
  • Contribute to post-project retrospectives and lessons-learned sessions translating insights into process improvements.
  • Bring a data-informed perspective to creative operations: tracking on-time delivery rates, revision cycles, and team throughput to inform continuous improvement.
  • Support onboarding of new creative team members and partners into Stio’s tools, workflows, and operating standards.

Qualifications

• 3+ years of experience managing creative or marketing workflows, ideally within an in-house creative team, brand, or agency environment.
• Proven track record of building and maintaining project management systems.
• Proficient in Asana or similar; experienced in building project architecture, templates, and team workflows from the ground up.
• Hands-on experience with a Digital Asset Management platform (Bynder strongly preferred).
• Fluent with AI tools and actively curious about how they can improve creative production workflows.
• Strong brief-writing instincts.
• Clear, confident communicator who can translate strategy into process and process into action.
• Highly organized, solutions-oriented, and calm under pressure.
• Comfortable holding the team accountable without micromanaging.
• Experience working with consumer-facing brands in apparel, outdoor, lifestyle, or adjacent categories preferred.
• Genuine affinity for mountain lifestyle and the values that drive the Stio brand.
• Commitment to our company mission, vision, and values.

Requirements

• Must be able to work in a stationary position 75% of the work day.

Benefits

• Medical, Dental Vision plans.
• Company Paid Long Term Disability.
• Employee Assistance Programs.
• 401k with Match.
• Generous paid time off policies.
• Gear test, perks and more.