[Hiring] Course Materials Market Manager @Follett Higher Education

Role Description

The Course Materials Market Manager EA has full accountability for managing and monitoring the course materials inventory lifecycle across multiple locations (remotely). Responsibilities include:

• Collecting, editing, confirming, and entering faculty adoption information.
• Setting Quantity to Cover (QTC) textbook buying decisions.
• Initiating and controlling general purchase order tasks for ACCESS & student choice adoption and program types for all assigned Market stores.
• Reporting directly to Course Materials Regional Manager or Course Materials Market Leader.
• Collaborating consistently with ACCESS Success Managers and Support teams.
• Driving course materials strategy with in-person store team members.
• Acting as liaison between Business Operations & field/store management.
• Providing analytical support for Regional Managers, Market Leaders, and Store Management regarding course material status and performance.
• Demonstrating strong knowledge of Follett systems and strategies.
• Ensuring compliance with company policies and procedures.
• Partnering with various support partners, including Store Operations, Customer Success org, AP, HR, and Training.
• Consistently demonstrating Follett Values and Strategic Core Competencies.

Qualifications

• 3-5 years of relevant experience.
• Bachelor's degree or equivalent.
• Store operations, account management, and/or project management experience.
• Excellent communication skills, both written and verbal.
• Advanced skills with Microsoft Office Suite, especially Excel, Teams & BI.

Requirements

• Overseeing the course materials department for multiple locations and contracts.
• Managing and monitoring course materials inventory lifecycle.
• Generating and analyzing reports as primary Text Decision Makers.
• Evaluating course materials' business performance.
• Collecting course materials information from school faculty and administration.
• Understanding manual course import processes and timing.
• Presenting and interacting with faculty, department chairs, Deans, and administration on course materials issues.
• Conducting seasonal in-store visits for operational review.
• Providing feedback and consistent communications to Regional Manager, Store Manager, and key campus partners.