[Hiring] Coupa Functional Lead, Manager @CrossCountry Consulting

Role Description

Imagine joining a fast-growing practice at the forefront of cloud technology, where high-impact client work comes with genuine work-life balance and real support for your growth. That’s what you’ll find in our Coupa practice at CrossCountry Consulting – a leading Coupa Services Partner and named Partner of the Year that guides clients through the full project lifecycle and beyond.

As a Functional Manager, you'll own assigned workstreams across full-lifecycle Coupa implementations, bringing hands-on Coupa experience and functional expertise to deliver tailored solutions that drive operational excellence and lasting results. You'll execute all phases of your workstream – from requirements and solution design through configuration, testing, and go-live – working alongside leaders and project teams to deliver high-quality outcomes and build the skills to keep advancing your career. Along the way, you'll collaborate with a team that holds itself to a high standard and invites you to contribute beyond client delivery.

What You'll Do

• Advise key stakeholders through selection, transformation, implementation, and configuration of Coupa.
• Utilize a broad array of technical experience encompassing the full Coupa suite – Procurement, Payables, Expenses, and Asset Management.
• Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards.
• Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes.
• Mentor team members on career development, technical, and soft skills.
• Engage in various activities such as recruiting, shadowing opportunities, marketing, business development, practice development, and operational improvement initiatives.
• Implement performance improvement and cost-reduction initiatives to drive operational efficiencies.

Qualifications

• Bachelor’s degree in Information Systems, Information Technology, Supply Chain, Finance, Accounting, or similar discipline.
• Coupa certification preferred.

Requirements

• 5+ years of consulting and/or relevant industry experience with functional/technical proficiency with implementation of at least one module within a financial system solution (i.e. Coupa, SAP, NetSuite, Ariba, etc.).
• Background in Finance, Accounting, Procurement, Sourcing, and/or Supply Chain Management.
• Experience in designing and facilitating setup and configuration of one or more Coupa modules.
• Experience with business process re-engineering, analysis and project management, accounting/business workflow, end-to-end solution design, and technical specification documentation using tools like Microsoft Visio and PowerPoint.
• Ability to work with data to meet export/import requirements, demonstrating proficiency in data formatting and manipulation.
• Ability to articulate and create design documentation for functional areas within sourcing, new vendors, procurement, AP, contracting, and others.
• Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation.
• Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards.
• Experience mentoring junior team members and helping project teams resolve complex and multi-faceted issues.

Company Description

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.