[Hiring] Coordinator, Behavioral Health Vendor Management @Oscar Health

Role Description

The Coordinator, Behavioral Health Vendor Management works closely with stakeholders to support various project/program related tasks of varying sizes, as well as individual work on small scale projects, related to Oscar's delegated vendors. You will report into the Director, Network Contracting.

Work Location: This is a remote position, open to candidates who reside in: Atlanta, Georgia or Dallas, Texas. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area.

Pay Transparency: The base pay for this role is: $67,813 - $89,004 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities

• Oversee program implementation including configuration, testing, and monitoring of all elements of services administered by our vendors/stakeholders.
• Manage inbound escalations, validate the issue, identify root cause, and communicate timely resolution to stakeholders.
• Review internal and external audit requests and coordinate with vendors and/or project stakeholders as required.
• Support business alignment and oversight with key stakeholders by providing cross-program support to program leads.
• Compliance with all applicable laws and regulations.
• Other duties as assigned.

Qualifications

• 2+ years of relevant experience.

Requirements

• Experience with claim testing and Quality Assurance (QA) (Bonus points).
• Experience with ticketing system (such as Jira) (Bonus points).
• Experience with payers offering ACA/health exchange insurance (Bonus points).
• Experience using analytical tools, including Microsoft Office and Google Suite (Bonus points).

Benefits

• Medical, dental, and vision benefits.
• 11 paid holidays.
• Paid sick time.
• Paid parental leave.
• 401(k) plan participation.
• Life and disability insurance.
• Paid wellness time and reimbursements.