[Hiring] Contract Manager @Hotelbeds Group

Role Description

As a Contract Manager, you will be responsible for managing and optimizing a portfolio of suppliers, ensuring the product remains competitive, available, and aligned with market needs. This role combines supplier relationship management, negotiation, reporting, and operational execution, with a strong focus on performance tracking, prioritization, and continuous improvement. You will work closely with internal teams and external partners to drive revenue, maintain product quality, and unlock growth opportunities.

Job Responsibilities

• Supplier & Portfolio Management:
  • Manage a portfolio of Activities suppliers, ensuring product availability and competitiveness at all times.
  • Maintain and develop strong relationships with suppliers, acting as the main point of contact.
  • Ensure existing products remain optimized and aligned with market expectations.
• Contracting & Negotiation:
  • Negotiate commercial conditions including rates, inventory, offers, and contract terms.
  • Ensure renewal contracts are competitive and available in time to capture demand.
  • Benchmark competitors and proactively renegotiate where needed to maintain market positioning.
• Performance Analysis & Reporting:
  • Analyze portfolio performance through bi-weekly reports and statistics, identifying trends and opportunities.
  • Monitor KPIs and take actions to improve conversion, revenue, and product performance.
  • Provide insights and explanations on portfolio performance using data and market knowledge.
• Operational Excellence:
  • Manage multiple processes simultaneously, ensuring accuracy, timeliness, and quality.
  • Prioritize tasks effectively based on business impact and deadlines.
  • Maintain updated product content (rates, inclusions, descriptions, availability).
  • Solve operational issues and coordinate solutions with internal teams and suppliers.
• Collaboration & Stakeholder Management:
  • Work closely with internal stakeholders (Sales, Operations, Revenue, Product teams).
  • Support cross-functional initiatives and ensure alignment on commercial priorities.
  • Represent HBX Group in supplier meetings and market visits.

Qualifications

• 1–3+ years of experience in contracting, sourcing, account management, or similar roles.
• Experience in travel, tourism, or supplier management is highly preferred.
• Fluent in English and Portuguese for communication with global teams.
• Availability to travel as part of supplier relationship management.

Requirements

• Strong prioritization and time management, with the ability to manage multiple processes simultaneously.
• High level of analytical thinking, comfortable working with reports, data, and performance metrics.
• Strong commercial mindset with negotiation capabilities.
• Excellent relationship management and communication skills.
• High attention to detail and process discipline, with flexibility to manage changing priorities.
• Problem-solving mindset and ability to work independently.

Required Tech Skills

• Intermediate Excel skills (data analysis, reporting, tracking KPIs).
• Experience working with internal systems, contracting tools, or booking platforms.
• Ability to analyze data and translate insights into actions.
• Familiarity with reporting tools and dashboards is a plus.

Benefits

• Attractive benefits package.
• Opportunity to work within an innovative, engaging, and multicultural environment.
• Chance to build strong and lasting business relationships and friendships from around the world.
• Opportunity to develop your career locally or within one of our beautiful working locations across the globe.