[Hiring] Consulting Manager - Healthcare Operations @RSM US LLP

Role Description

The Consulting Manager – Healthcare Operations leads strategic and operational consulting engagements focused on improving efficiency, cost performance, and quality outcomes across healthcare organizations. This role partners with health systems, outpatient clinics, and post-acute providers to design and implement solutions across supply chain optimization, clinical operations, and care delivery models. The Consulting Manager serves as both a project leader and subject matter expert, driving measurable results through data-driven insights, process improvement, and change management.

Key Responsibilities

• Client Engagement & Project Leadership
  • Lead multiple consulting engagements across healthcare operations and supply chain functions.
  • Serve as primary client contact for project execution, ensuring alignment with strategic goals.
  • Develop workplans, timelines, and deliverables; manage scope, budget, and risks.
  • Present findings and recommendations to executive stakeholders (C-suite, clinical leaders).
• Operations & Supply Chain Optimization
  • Assess and redesign end-to-end supply chain processes (procurement, inventory, distribution, vendor management).
  • Identify cost reduction opportunities through utilization management, standardization, and sourcing strategies.
  • Optimize clinical and operational workflows (e.g., rehab throughput, OR utilization, outpatient flow).
  • Support implementation of inventory systems, PAR level optimization, and demand planning models.
• Data Analytics & Performance Improvement
  • Analyze operational, financial, and supply chain data to identify trends and improvement opportunities.
  • Develop KPIs, dashboards, and benchmarking tools (e.g., cost per case, supply expense per visit, inventory turns).
  • Conduct productivity and capacity analyses across clinical departments.
• Change Management & Implementation
  • Lead implementation of recommended solutions, ensuring adoption and sustainability.
  • Facilitate stakeholder engagement, training, and communication strategies.
  • Develop policies, standard operating procedures (SOPs), and governance structures.
• Business Development
  • Support proposal development, client presentations, and thought leadership.
  • Identify opportunities to expand engagements within existing clients.
  • Contribute to development of consulting offerings (e.g., care transformation, supply chain strategy).
• Team Leadership
  • Mentor and supervise supervisors, sr. associates and associates.
  • Provide feedback, coaching, and performance management.
  • Foster a collaborative, high-performance team environment.

Qualifications

• Bachelor’s degree
• Master’s degree (MBA, MHA, or similar) preferred

Requirements

• 5–8+ years of experience in healthcare consulting, hospital operations, or healthcare supply chain
• Experience working with health systems, outpatient clinics, or rehabilitation services preferred
• Demonstrated success leading projects and managing client relationships

Skills & Competencies

• Strong knowledge of healthcare supply chain operations (GPOs, contracting, inventory management, logistics)
• Experience with clinical operations
• Advanced analytical skills (Excel, data visualization tools such as Tableau/Power BI)
• Strong financial acumen
• Excellent communication and executive presentation skills
• Proven project management experience

Preferred Qualifications

• Experience with ERP or supply chain systems (e.g., Lawson, Oracle, Workday)
• Familiarity with EHR systems (e.g., Epic) and their impact on operations
• Experience with regulatory and reimbursement environments (Medicare, Medicaid, commercial payers)

Key Performance Indicators (KPIs)

• Cost savings achieved (supply chain and operations)
• Travel up to 75% depending on client needs

Benefits

• Competitive benefits and compensation package
• Flexibility in your schedule

Compensation

• Compensation Range: $112,100 - $225,500
• Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.