[Hiring] Consulting Associate @American Express Global Business Travel

Role Description

We're looking for an ambitious consultant to join our delivery team based in the US. Primary area of focus for the position will be related to the Hotel practice line which spans corporate hotel program strategy design and execution including sourcing, program compliance, and optimization. This person will manage several consulting project workstreams across multiple clients. The ideal candidate is a self-starter with project management and hotel industry experience, comfortable working in a remote environment.

• Lead Multi-Workstream Engagements: Execute consulting projects across multiple clients, prioritizing objectives and applying project management methodologies to deliver results within scope, quality standards, and timelines.
• Apply Hotel Subject Matter Expertise: Leverage hotel program strategy, sourcing, and technology (Cvent, AI) to drive client program optimization and compliance.
• Distill Complex Strategy into Key Messages: Communicate sophisticated subject matter clearly to team members and clients, translating analysis into actionable insights.
• Manage Global Supplier Relationships: Lead supplier partnerships while representing both client and consultancy interests, navigating complex negotiations and maintaining strategic alignment.
• Drive Client Value & Retention: Successfully navigate global organizations, articulate project value to all stakeholder levels, and identify upsell and cross-sell opportunities to drive revenue growth.
• Implement Organizational Change: Apply change management techniques to drive sustainable engagement impact, ensuring client adoption and long-term program success.

Qualifications

• 2-3 years’ experience in a hotel strategy, revenue management, sourcing and/or optimization role.
• Knowledge of strategy, financial/business operations, cost management preferred.
• Experience in the travel industry is preferred.
• Hotel Platform Expertise: Experience managing hotel programs through platforms such as Cvent and related sourcing tools.
• Data Visualization Proficiency: Expertise with data visualization tools such as Tableau, Birst, Power BI, or similar platforms.
• Microsoft Office Mastery: Proficiency in Microsoft Office suite with strong concentration in Excel and PowerPoint.
• Analytical Skills: Strong ability to think conceptually, evaluate alternatives, and recommend solutions using data interpretation and presentation.
• Exceptional Communication Skills: Demonstrated ability to develop and deliver compelling internal and external presentations to diverse audiences.
• Curious with a learner mentality, with demonstrated interest in emerging technologies including AI and automation tools.
• Highly client-focused with exceptional attention to detail, a commitment to quality delivery, and the ability to anticipate and exceed stakeholder expectations.

Requirements

• Location: United States.
• The US national base salary range for this position is from $60,200.00 - $111,800.00.
• Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

Benefits

• The #TeamGBT Experience: Work and life balance at Amex GBT.
• Flexible benefits tailored to each country, starting the day you do, including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources.
• Travel perks: Access to deals each week from major travel providers on flights, hotels, cruises, and car rentals.
• Skill development: Access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• Commitment to Inclusion: Connect with colleagues through global INclusion Groups to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!