[Hiring] Consultant, Readiness Services @CrowdStrike

Role Description

CrowdStrike’s Strategic Advisory Services team assists our customers with a wide array of proactive engagements to help enhance security programs, educate employees, and develop tailored cyber initiatives. One dedicated group, the Response Readiness Exercises (RRE) team, helps customers specifically focus on readiness for cyber incidents. The RRE team delivers multiple offerings that provide actionable guidance for incident response and position CrowdStrike as an essential services partner and thought leader.

We are seeking a Consultant to deliver Response Readiness offerings. These offerings introduce our customers to CrowdStrike’s industry-leading incident response and highlight best practices that will help customers work efficiently with CrowdStrike and effectively leverage available Falcon modules.

A Consultant on our Readiness Services team will engage with a wide range of new and existing customers, from small and medium enterprises to Fortune 50 customers. Our consultants focus on building relationships with customers to establish credibility, provide certainty, and identify areas for ongoing risk reduction.

Qualifications

• 2-3 years experience providing cybersecurity and/or incident response consulting services
• Experience briefing senior organisational leaders, including top security program leaders and C-Suite members
• Experience with building and growing strategic relationships with mid-level security managers and executives
• Experience in customer-facing project management with a keen eye toward customer service
• Experience implementing information security programs within domains such as endpoint security, cloud security, network security, threat intelligence, or security operations centers
• Exceptional written and verbal communications skills, specifically in fast-paced professional environments
• Demonstrated ability to establish and maintain positive working relationships with a wide range of customers and team members
• Capable of completing complex tasks involving strategic analysis and development, without supervision
• Desire to grow and expand cyber aptitude, technical awareness, and soft skills
• Strong time management skills, including the ability to complete tasks for multiple projects simultaneously
• Consistent positive work environment and attitude
• Ability to travel to engage with clients, up to 30% of the time, often on less than three weeks’ notice

Requirements

• Deliver readiness-focused offerings to new and existing CrowdStrike customers
• Cultivate relationships with CrowdStrike’s customers and provide key insights about the customer to CrowdStrike’s incident response team
• Develop in-depth understanding of customer needs and priorities and help CrowdStrike account managers identify services that provide greatest value to the customer
• Establish yourself as a trusted/strategic advisor with customers and drive continued value of our services and products
• Stay current with the ongoing evolution of CrowdStrike technology and services and their implications for response readiness
• Share information about industry trends, best practices, and other thought leadership with customers
• Continuously expand your skill sets within CrowdStrike Services to be able to provide support to CrowdStrike’s incident response team, account managers, sales teams, and specific practice areas when needed
• Support delivery of Strategic Advisory Services offerings, including tabletop exercises

Education

We are seeking candidates with the right combination of training and skills to join our team. Experience, drive, and results are key and advanced degrees are not required. Successful candidates coming from an academic background will likely have a Bachelor's degree in:

• Computer Science
• Computer Engineering
• Electrical Engineering
• Math
• Information Security
• Information Assurance
• Information Security Management
• Cybersecurity
• Cybersecurity Policy
• Public Policy
• Intelligence Studies
• or a related discipline

Additional consideration for Master's degrees. Applicants without a degree but with relevant military or work experience and/or training will be considered, and should apply their previous experience to the qualification areas above.

Benefits

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe