[Hiring] Consultant, Process Management @Nationwide

Role Description

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

The Consultant, Process Management supports complex Standard Variable and Base Compensation plans that require advanced analytical capability, judgment, data validation, stakeholder consultation, and strong operational controls. The role will provide additional capacity and resilience across Base Commissions, Profit Share, OCP/EGP, and related compensation plans, including the transition of NWAG Profit Share from Finance.

The role is designed to absorb growing and newly transitioned work, strengthen co-plan ownership and backup coverage, reduce concentration of complex work among existing plan owners, and support accurate and timely compensation outcomes during recurring and peak processing periods.

Qualifications

• Advanced Excel capability, including the ability to use formulas, data validation, reconciliation techniques, and analytical tools to evaluate complex compensation results.
• Strong analytical, critical-thinking, and problem-solving skills.
• Ability to understand and administer complex compensation rules across multiple lines of business and processing cycles.
• Ability to investigate discrepancies, interpret data, identify root causes, and make sound recommendations.
• Comfort learning SAP-based workflows, manual processes, data dependencies, and technology-supported compensation administration.
• Strong written and verbal communication skills, including the ability to explain complex compensation results and risks to nontechnical partners.
• Ability to manage judgment-heavy, high-accuracy work under recurring and peak-season deadlines.
• Willingness and ability to document processes, develop backup capability, and transfer knowledge to others.
• Data Analytics certification is required for new team members, consistent with the team's evolving technical capability expectations.

Requirements

• Experience in compensation, incentive administration, commissions, financial operations, payroll, or another high-accuracy operational environment.
• Experience administering or analyzing variable compensation, profit share, commissions, or other complex financial calculations.
• Experience with SAP, SQL, macros, Power BI, Power Automate, or similar data and automation tools.
• Experience supporting technology implementations, UAT, requirements, defects, or process improvement.
• Experience transitioning work between organizations or stabilizing a newly assumed process.

Benefits

• Medical/dental/vision insurance
• Life insurance
• Short and long term disability coverage
• Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
• Nine paid holidays
• 8 hours of Lifetime paid time off
• 8 hours of Unity Day paid time off
• 401(k) with company match
• Company-paid pension plan
• Business casual attire

Company Description

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.