[Hiring] Construction Administrative & Project Support Virtual Assistant @20four7VA

Role Description

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A growing Residential General Contracting company is seeking a detail-oriented and proactive Construction Virtual Assistant to provide administrative support, project coordination, compliance tracking, and customer support.

The ideal candidate will serve as a front-desk and project support professional, helping manage:

• Compliance documentation
• Project-related paperwork
• Customer communications
• Invoice processing
• Basic lead follow-up activities

This role will also provide support with:

• Social media content updates
• Project progress postings

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Qualifications

• Previous administrative support experience required.
• Strong organizational and documentation skills.
• Excellent written and verbal English communication skills.
• Ability to manage multiple tasks and priorities.
• Detail-oriented with strong follow-through.
• Comfortable handling client communications via email and phone.
• Ability to learn new systems and processes quickly.
• Proficiency with Microsoft Office and Google Workspace.
• Strong data entry and file management skills.

Requirements

• Contractors will be required to provide services that align with the following client tasks:
• Compliance Tracking & Documentation Management
• Collect and maintain Certificates of Insurance (COIs).
• Request, collect, and organize W-9 forms from vendors and subcontractors.
• Track compliance requirements and ensure documentation remains current.
• Maintain organized digital records and project files.
• Project Administration Support
• Draft and prepare change order documents.
• Assist with project-related administrative tasks.
• Upload and organize project documents within company systems.
• Support project managers with documentation and file management.
• Maintain accurate records and project information.
• Invoice Processing & Data Entry
• Collect invoices from vendors, subcontractors, and suppliers.
• Upload invoices into the company systems.
• Assist with invoice tracking and documentation.
• Ensure data accuracy and completeness.
• Support billing-related administrative tasks.
• Client Communication & Front Desk Support
• Monitor and respond to client emails.
• Assist with customer inquiries and follow-up communications.
• Provide professional front-desk style support and customer service.
• Route inquiries to appropriate team members.
• Maintain professional communication with clients and vendors.
• Lead Follow-Up & Administrative Support
• Conduct basic lead follow-up calls as directed.
• Maintain records of lead communications.
• Assist with scheduling and coordination activities.
• Support general office and administrative functions.
• Social Media & Marketing Support
• Assist with social media posting and content scheduling.
• Upload project progress photos and updates.
• Help maintain the company's online presence.
• Support basic marketing and brand visibility initiatives.
• CRM & System Management
• Maintain project and client information within CRM and project management systems.
• Update records, tasks, and project statuses.
• Assist with workflow organization and project tracking.
• Utilize JobTread or similar construction management software.

Benefits

• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• And more!