[Hiring] Configuration Specialist @ProctorU Inc.
Configuration Specialist @ProctorU Inc.
All Others
Salary unspecified
Remote Location
Employment Type full-time
Posted 4d ago

[Hiring] Configuration Specialist @ProctorU Inc.

4d ago - ProctorU Inc. is hiring a remote Configuration Specialist. πŸ’Έ Salary: unspecified πŸ“Location: India

Role Description

At Meazure Learning, we aim to empower open-minded, inquisitive, and driven people, and we love how each new addition to the team adds to our culture. Here, you can positively impact the careers of millions of test-takers and reshape the education technology landscape by working toward one vision: β€œTo provide life-long learners across the globe the freedom to pursue their academic dreams and career aspirations safely, securely, and conveniently.”

The Role: Configuration Specialist

Department: Implementation

Reports To: Sr. Implementation Manager

The Responsibilities:

  • Follow established procedures and apply knowledge of concepts, practices, and procedures with platform set up and change requests.
  • Complete quality assurance checks on processes completed.
  • Maintain communication with involved members in each task request via ticketing system and teams chats where needed.
  • Help create and maintain knowledge base articles and other resources to improve the team’s efficiency.
  • Work with other team members and departments, such as ADP and Test Delivery, to ensure a cohesive and efficient support process.
  • Identify areas for improvement in configuration processes, product knowledge, and satisfaction of task requests which contribute to optimization efforts.

Qualifications

  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving abilities.
  • Technical knowledge and troubleshooting skills.
  • Strong customer-centric attitude and the ability to handle interactions with empathy and professionalism.
  • Attention to detail and accuracy is integral.
  • Experience with HTML is an asset.

Requirements

  • Remote India Opportunity.
  • Core Hours: 6 pm – 3 am (IST) (Flexible).
  • Core Days Worked: Monday - Friday.

Benefits

  • Competitive salary.
  • 100% company-funded medical (for you AND your family!).
  • Professional working environment.
  • Unlimited growth potential.
  • Great working environment with a team of exceptional people.
Before You Apply
️
remote Be aware of the location restriction for this remote position: India
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Configuration Specialist @ProctorU Inc.
All Others
Salary unspecified
Remote Location
Employment Type full-time
Posted 4d ago
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remote Be aware of the location restriction for this remote position: India
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
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Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
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Application Denied βœ“
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