[Hiring] Configuration Analyst @Quest Diagnostics

Role Description

Provide analysis and coordination of projects related to clinical tests, ensuring standardization, integrity, consistency of data, synchronization / cross functionality with multiple systems. Work with cross functional teams in systems including, lab systems, clinical medical reporting, front end specimen processing; rules, collection, clinical lab testing and anatomic pathology.

• Review, analyze, interpret, and implement database requests from National Leaders, Medical Directors, or other groups responsible for standardization decisions.
• Review, analyze, interpret, and implement clinical tests from the Business Units, working within the approval process of the department.
• Perform calculations, reflexing and interpretations at a national level for medical reporting.
• Perform analysis of impact to lab operation, billing, or pricing.
• Perform clinical data testing from order to reporting including accession, resulting, interfacing, calculations, interpretations, reflexing billing, Quanum, medical and report comparisons.
• Support multiple referrals, test send outs, interfaces, troubleshooting and lab system standardization.
• Coordinate the implementation of such database changes nationwide, providing clear communication and detailed information to the laboratories of the necessary changes.
• Provide training in database functions.
• Troubleshoot issues reported from the National Help Desk or Business Units at a national and local level to resolve database problems.
• Partner with IT programming staff in the deployment of software projects nationwide.
• Partner with Technical, Clinical Franchises, and instrument group on new and change requests.
• Support the Manager of Application Databases monitoring quality, adherence to conventions, standardization, and integrity of all national databases.
• Assist IT personnel such as the training and programming staff in the development of user documentation and procedure recommendations.
• Perform testing of database changes and obtain approvals prior to implementation.
• Creation of test plans working in conjunction with project managers.
• Participate in quality review discussions to resolve issues and review errors.
• Subject matter expert, attending meetings with Clinical Franchises as well as National Leaders, representing the department to ensure the optimal outcome for the best product.
• Partner with Project Managers and Regional Business in Projects, as a subject matter expert, such as: Network Optimization and standardization.
• Support new test requests, front end processes including specimen collection and creating rules based on clinical test, patient demographics, client information and specimens collected.
• Coordinate and publish laboratory updates.
• In conjunction with project managers, assist with the creation of user acceptance testing to support pre and post IT programming implementation.
• Occasional off hours support including on call.

Qualifications

• Minimum 3 years’ experience in laboratory setting.
• Ability to prioritize tasks and work independently with minimal supervision.
• Excellent communication and interpersonal skills.
• Experience in clinical test database highly desirable.
• Project management experience highly desirable.

Requirements

• Laboratory operation processes (technical departments, processing, client services or billing).
• Specimen process flow and transport knowledge of specimen requirements for routine and esoteric testing.
• Familiar with clinical specimen requirements.
• Familiar with clinical lab reporting including reference ranges and flagging.
• Familiar with other Desktop tools such as MS Excel, MS Word, Access, etc.
• Excellent communication and interpersonal skills.
• Strong organizational skills.

Benefits

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours.
• Best-in-class well-being programs.
• Annual, no-cost health assessment program Blueprint for Wellness®.
• healthyMINDS mental health program.
• Vacation and Health/Flex Time.
• 6 Holidays plus 1 "MyDay" off.
• FinFit financial coaching and services.
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
• Employee stock purchase plan.
• Life and disability insurance, plus buy-up option.
• Flexible Spending Accounts.
• Annual incentive plans.
• Matching gifts program.
• Education assistance through MyQuest for Education.
• Career advancement opportunities.
• and so much more!

Company Description

Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.