[Hiring] Configuration Analyst @Gigawatt

Role Description

Gigawatt is building the modern system of record for electric utilities — billing, revenue, customer, and operations — on an AI-forward platform. Configuration Analysts work with the utility's core team to analyze its business rules and turn them into a live, validated product.

• Run the end-to-end configuration loop for each unit (party, premise, account, tariff, special contract, rider, etc.):
  • intake and source collection
  • decompose and analyze
  • author the per-object configuration guide
  • configure in the platform in dependency order
  • hand to QA for parallel-bill validation
  • sign-off and promote
• Decompose complex business rules, tariffs (aka rate schedules), and special contracts into the platform's configuration model using our authoring guides and reusable component library.
• Drive the AI-assisted configuration flywheel:
  • prep source documents for the LLM parse
  • review AI-generated price tables, seasonal schedules, and charge formulas
  • apply human-in-the-loop judgment where confidence is low
  • feed corrections back to improve the tooling
• Partner with the module Solution Architect on model-fit and data-model questions, and with the client's rate/billing SMEs to confirm source-of-truth and unique requirements.
• Own configuration quality: your tariff and rate configuration passes parallel-bill-to-the-penny validation against 12–13 months of billed history from a legacy CIS.
• Keep the configuration guide, workbook, and component library in sync, and document hand-offs.

Qualifications

• Configuration / rules-engine experience: you've configured an enterprise platform declaratively (utility CIS/billing such as Oracle CC&B or SAP IS-U); minimum of 5 years.
• Domain fluency: utility rate/tariff/billing structures, or transferable rate/pricing/benefits-rules experience is a must.
• Analytical + technical comfort: you read a tariff filing or contract and see the underlying data model; comfortable with structured data, spreadsheets, light SQL, and working alongside AI tooling.
• Nice to have: exposure to AI-accelerated / human-in-the-loop configuration workflows.
• The instinct to build reusable components instead of one-offs.

Requirements

• Ramped on the platform's configuration model and authoring guides.
• Independently configuring tariffs and special contracts that pass parallel-bill validation.
• Contributing reusable components back to the shared library and helping tune the AI flywheel.

Location

• US-based; open to remote, with periodic (2-3 days every 2-3 months) on-site travel to customer sites as the program requires.

Benefits

• Competitive salary and equity package.
• The chance to help build a delivery function from the ground up and shape how AI transforms a vital industry, working with a rock-star team.
• Comprehensive benefits including health insurance, remote-work flexibility, and 401(k) match.
• A collaborative culture focused on innovation and impact.