[Hiring] Concierge Manager (Production Services) @90 Seconds

Role Description

We are looking for an experienced Concierge Manager to guide our customers through the video production journey using our online platform, ensuring the successful delivery of professional video creation services provided exclusively via our creator partners.

• Successfully oversee the production of a number of video projects at any time, spanning from quoting, shoot and logistics planning, production management duties, to publishing.
• Oversee the delivery of 90 Seconds Services and Solution on the 90 Seconds platform.
• Overview all the production services, ensuring the successful running of the 90 Seconds operations.
• Ensure that 90 Seconds services are delivered consistently via processes in the system.
• Manage the growth and relationships of 90 Seconds Brands.
• Facilitate communication between customers and creators to ensure smooth project delivery.
• Assist in resolving video project-related issues.
• Become the expert in our 90 Seconds Solutions and deliver each solution professionally and completely.
• Work with a large variety of creators globally.

Qualifications

• Deep understanding of content and various content video types.
• Ability to research, analyze and identify trends in video content creation and consumption.
• High level of experience in production from quoting to project management.
• Highly experienced in video production management - managing multiple projects end-to-end.
• Skills in deconstructing a video to understand the production processes involved.
• Hands-on experience using video creation hardware and software.
• Strong sense of urgency, exceptional organizational skills, and natural relationship building ability.
• Experience in content strategy and planning.
• Understanding of market trends and ability to identify gaps in client content plans.
• Enjoyment of technology and collaboration with a global team online.
• Ability to identify repeat purchase opportunities and productize these opportunities.
• Understanding of different social platform content products, their formats, and specifications.
• Ability to quickly immerse into a company culture and adapt to change.
• Exceptional written, verbal, and interpersonal communication skills.
• Flexibly “always-on” attitude to ensure project delivery dates are met.
• Experience in live streaming and production of large-scale events is a huge plus.

Requirements

• Extensive professional video production experience.
• Ability to manage multiple projects and juggle budgets, resources, and schedules.
• Experience in client management and matching gigs with the correct talent.
• Data-driven approach to achieving new business targets.

Benefits

• Opportunity to work with a diverse range of creators globally.
• Dynamic and fast-paced work environment.