[Hiring] Community Manager @Guardian Real Estate Services LLC

Role Description

The Remote Support Manager provides operational and administrative support to properties and regional teams across the company portfolio. This role supports site operations during staffing transitions, high-volume operational periods, special projects, and ongoing property support needs.

• Strong knowledge of property management operations, accounts receivable, compliance deadlines, reporting, and resident account management.
• Responsible for ensuring assigned properties operate in accordance with company policies and procedures while supporting compliance with applicable Fair Housing, Landlord-Tenant, and other regulatory requirements.
• May support multiple properties, regions, and departments simultaneously.
• Serves as a utility support position assisting operational teams as business needs require.

Schedule: 40 hours per week; Monday - Friday.

Compensation: $30.00 - $32.00 / hour (DOE).

Qualifications

• High school diploma or GED required.
• Minimum three years of administrative, property management, occupancy, or related experience preferred.
• Affordable housing experience preferred.
• Strong organizational skills and attention to detail.
• Ability to manage multiple deadlines and priorities simultaneously.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality of resident, company, and property information.
• Ability to work independently in a remote environment while supporting multiple teams and locations.
• Ability to complete required company training within established deadlines.
• Possess basic technology, internet and general computer use skills and willingness to learn new programs as needed.
• Ability to speak, read and write in English.
• Ability to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required.

Requirements

• Represent the company in a professional and positive manner at all times.
• Support assigned properties and regions in meeting operational, occupancy, and financial goals.
• Ensure assigned work is completed in compliance with company policies and applicable regulations.
• Maintain confidentiality of all resident, company, owner, and employee information.
• Accurately record time worked and follow company timekeeping procedures.
• Establish and maintain collaborative working relationships with coworkers, leadership, and site teams.
• Continuously seek improvements in work processes and operational efficiency.
• Perform additional duties and special projects as assigned.

Benefits

• Medical/Vision/Prescription Insurance
• Dental Insurance
• Medical/Dependent Care FSA
• Life/AD&D Insurance
• Employer-matched 401-K
• 10 days of Vacation Time per year
• 1 hour of Sick Time for every 30 hours worked
• 11 Paid Holidays + 1 Birthday Holiday + 1 Flex Holiday
• Employee Assistance Program

Company Description

Guardian is a developer, owner, and operator of multifamily properties, providing innovative real estate solutions dedicated to community and housing for all. Based in the Pacific Northwest, our customer-focused team is committed to supporting and lifting the communities we serve.

• Since 2002, Guardian has developed or acquired 14,600 multifamily units and 350,000 square feet of commercial space.
• With more than 500 team members, our management portfolio consists of 149 communities across five states.
• Recognized as a Top Workplace employer in 2022 and 2023.
• Active contributor to a variety of housing and education causes.
• Named the Top Philanthropic organization for medium-size companies in its headquarters region in 2023.